OTC Network 4+

It’s pretty fast and convenient to scan items, though if you have two cards, if often will not let you switch to the other. For example, I have two cards that cover two different kinds of items. If an item is ineligible on one card, I switch to the other to check there. I rescan the item, find the item is still ineligible, but it’s because the app did not actually switch cards. If I keep reswitching and trying again, perhaps doing some different things to mix things up, after five or six tries it might eventually change. This is extremely frustrating and time consuming if you’re in a store. I hope they can fix this bug.

After receiving this gift card and looking at all the poor reviews on here I was so upset! I thought well great an awesome idea but clearly poorly done. BUT it seems to me they’ve fixed whatever bugs were ruining this great idea. I got a $400 gift card downloaded this app and it Have had NO issues whatsoever with it. Everything I’ve scanned and says is eligible is in fact eligible. I even scanned something outrageous to make sure it wasn’t just saying everything was eligible when in fact it wasn’t. I’ve so far bought NyQuil, kids vitamins, kids shampoo, my shampoo and conditioner, face wash, a bunch of acne medication to try, deli meat a huge 3 pack of toothpaste, etc, so much stuff! The card worked perfectly im so grateful I’ve had no issues.

While the app set up is easy and nice to see what you still have left on your card, something really needs to be done about Eligible items that scan as Eligible, but ring up as Ineligible!!!
In 2020 when I received the card I had no problem buying products, everything that scanned as eligible was covered. Now that it’s 2021, the same items that I purchased last year, that still scan in the app as Eligible, are no longer covered once at the register and my OTC card is swiped. Really frustrating trying to buy my needed items that scan as covered only to be told 1 or 2 are actually covered. Wal-Mart and Walgreens are the stores this has happened at. So frustrating!!!