ConnectEBT 4+

I will only use this app to check my balance if I don’t have my card with me. It’s made me change my password numerous times, and won’t let me log in with my fingerprint. And on top of that it tells me my food supplement balance in the cash balance column.. surely needs some attention if I’m going to continue to utilize this app.

The app works great! I loved it when I first made my account. But it makes you change your password very often and I forgot mine. I have reached out to customer service to fix the issue and gotten no where. The customer service line for the app is the same number they tell you to call to check your balance and there is no option for app problems or help. When you try to get to a representative the automation hangs up on you. The one time I did get through to someone (and I’m not even sure how I did) they said they would put in a ticket and someone would call me back, no one has ever called me back. All I need is some help to reset my account. They definitely need to improve on customer service/troubleshooting for this app.

This app allows you to keep track of your balance easily, so you always can check before you head out to buy your body fuel. Can also see your past purchases and location where you bought food from. This app is easier than checking via telephone number.