Tolls NY is the only official authorized app for E-ZPass NY and Tolls by Mail customers to easily manage accounts and make payments. Download today.
Manage your E-ZPass account, find and pay Tolls by Mail invoices, view your driving history and more.
• Check your account balance
• Get important account alerts
• View your toll history
• Learn what E-ZPass plan is best for you
• Change payment methods
• Make one-time payments
• Update vehicle information
Find and pay your Tolls by Mail invoices:
• Quickly scan and pay your paper Tolls by Mail invoice
• Search for trips you’ve taken using your license plate
• Plan future trips
• Opt-in to receive Tolls by Mail invoices digitally
Thank you for being an E-ZPass NY or Tolls By Mail customer.
In this release we have included minor fixes and updates to improve the overall performance of the app.
Ratings and Reviews
One star should be 0 stars:
The worst app ever. If you need to check your account be sure this app would state ‘its back office is unreachable’. Doesn’t matter what time of day or night this app is never available. For those 4 or 5 stars that are posted might be due to when it work, which is rare, it’s pretty good in give you the info you need. But really an app that works 1:30 days isn’t worth downloading. Better off using EZpass website.
Password change function is horribly broken
The app was spamming me some notifications about the results of a study they were doing, so I attempted to log in. They claimed my password needed to be changed, and sent me to a password change dialog in the app. The password change dialogue wouldn’t let iCloud auto-fill the new password, and wouldn’t let me paste into the fields, so this required me to generate a password on my computer and type it in by hand on a phone keyboard twice. This took 10 minutes and in the end, my password wasn’t saved on e-zpass properly, locking me out of my account. So, I went though the reset function and typed it all in again. Now the app says that it is “currently under test and your account is not enabled”. I assume that means I’m locked out?
Once again, government hires the least competent app developers available and they build an infuriating and unusable app. The website was better back in 2003 than this pile of garbage.
NYC HORRIBLE APP
What you don’t know will hurt you!! Here’s the problem, the app is seriously flawed. You use your card to pay! But, the app says it cannot process your transaction. But, it manages to take four times the amount out of your account without authorization. Then you try to make a written complaint and the app shuts you out with a red highlighted message “your request cannot be processed please try again later “code5682
so you have to call in only to find the employee willfully respond “ this app is always acting up, that why we tell users to just use it to monitor, pay on line not through the app.”
Then she goes on to say your refund will post 3-5 business days. Meanwhile, your out of $900 dollars that you can use for other things. It’s absolutely not fair and if we all want better service we have to all advocate for better. I’m really disappointed can I afford to wait for the refund? And not miss out on paying my bills? Because some of you can’t!!
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Conduent Inc.
- 57.6 MB
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
English, French, Spanish
- Age Rating
- 12+ Infrequent/Mild Realistic Violence
- © Conduent Transportation LLC