Tolls NY is the only official authorized app for E-ZPass NY and Tolls by Mail customers to easily manage accounts and make payments. Download today.
Manage your E-ZPass account, find and pay Tolls by Mail invoices, view your driving history and more.
• Check your account balance
• Get important account alerts
• View your toll history
• Learn what E-ZPass plan is best for you
• Change payment methods
• Make one-time payments
• Update vehicle information
Find and pay your Tolls by Mail invoices:
• Quickly scan and pay your paper Tolls by Mail invoice
• Search for trips you’ve taken using your license plate
• Plan future trips
• Opt-in to receive Tolls by Mail invoices digitally
Thank you for being an E-ZPass NY or Tolls By Mail customer.
In this release we have included minor fixes and updates for app performance diagnostics.
Ratings and Reviews
One star should be 0 stars:
The worst app ever. If you need to check your account be sure this app would state ‘its back office is unreachable’. Doesn’t matter what time of day or night this app is never available. For those 4 or 5 stars that are posted might be due to when it work, which is rare, it’s pretty good in give you the info you need. But really an app that works 1:30 days isn’t worth downloading. Better off using EZpass website.
NYC HORRIBLE APP
What you don’t know will hurt you!! Here’s the problem, the app is seriously flawed. You use your card to pay! But, the app says it cannot process your transaction. But, it manages to take four times the amount out of your account without authorization. Then you try to make a written complaint and the app shuts you out with a red highlighted message “your request cannot be processed please try again later “code5682
so you have to call in only to find the employee willfully respond “ this app is always acting up, that why we tell users to just use it to monitor, pay on line not through the app.”
Then she goes on to say your refund will post 3-5 business days. Meanwhile, your out of $900 dollars that you can use for other things. It’s absolutely not fair and if we all want better service we have to all advocate for better. I’m really disappointed can I afford to wait for the refund? And not miss out on paying my bills? Because some of you can’t!!
Horrible app, fix problems
Every time I go through tolls (once, maybe twice a year) i get late fees of $50 each time because the app is ALWAYS not working or won’t accept payment for whatever reason when I got to pay them and I’ll continue to try to pay it and it just won’t work. Once the late fee arrives it works just fine. And I feel like if I could just talk to someone it would be taken off for understandable reasons but New York State just wants all your money so makes it impossible to get to an actual representative and the one time I finally got through, THEIR COMPUTERS WERE DOWN!!! Like what in the actual heck is going on. I don’t go through tolls enough to prepay for an easy pass but Jesus it would still be cheaper to do that because I pay $50 late fee every time for tolls by mail.
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- Conduent Inc.
- 86.1 MB
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
English, French, Spanish
- Age Rating
- 12+ Infrequent/Mild Realistic Violence
- © Conduent Transportation LLC