Bobclass Self Service

Name: Bobclass Self Service
Rating: 2.9 (7 reviews)
Author: Court Four Ltd.

Class and appointment booking

Gratuit · Conçue pour iPad

7 notes
Âges

4+
Ans
Catégorie

Productivité
Création

Court Four Ltd.
Langue

EN
Anglais
Taille

53,7
Mo

Votre studio de yoga préféré, votre entraîneur personnel ou votre école de musique préférée (etc.) fait-elle affaire avec Bobclass ? Si c'est le cas, vous pouvez utiliser cette application pour réserver des cours ou des rendez-vous, acheter des forfaits et des produits et lire des notes sur vos progrès. Une fois que vous avez entré votre numéro de téléphone et votre adresse courriel, l'application récupérera vos prochaines réservations et vos forfaits actifs dans le studio auquel vous êtes associé. Assurez-vous d'utiliser le même numéro de téléphone mobile que celui que vous leur avez donné pour que le système sache que c'est vous. Si vous n'êtes pas jumelé, vérifiez auprès de votre studio, de votre gymnase, de votre entraîneur ou de votre professeur. Propriétaires de studios : Partagez cette application avec vos clients et laissez-les se connecter à vous pour qu'ils puissent gérer eux-mêmes les réservations et les paiements. Vous pouvez également écrire des notes de progression dans votre propre application Bobclass et les rendre visibles pour vos clients/étudiants. Si vous n'utilisez pas encore l'application studio, vous pouvez la télécharger depuis l'Apple App Store (recherchez "Bobclass"). Plus de détails ici : https://www.bobclass.com/detail-14 et ici : https://www.bobclass.com/faq/index.php?action=artikel&cat=12&id=71&artlang=en

Notes et avis

2,9

sur 5

7 notes

Great app when it works
23/08/2021

Hokiesfam
It’s a great app when it works. The problem is it frequently jams up, at least on the IPhone. Once it does, it takes 10 minutes or so to get to the booking screen if you are lucky. They really need to get the bugs out!
Great app when it works
23/08/2021

Hokiesfam

It’s a great app when it works. The problem is it frequently jams up, at least on the IPhone. Once it does, it takes 10 minutes or so to get to the booking screen if you are lucky. They really need to get the bugs out!
App stops working
25/06/2023

JayMillz21
I was working great for a while then suddenly stops working. I was logged out of my account. When you reach out to customer support via email, they say they can’t help unless i pay for a monthly subscription. I have bought the app when it was $50 when it first came out before it was free. This is very unprofessional. I have lost all client information and they refuse to help me get back into my account. I’m a small business and now going to lose thousands this month losing all my client list. I don’t think anyone should have to go through this. Not worth it.

Réponse du développeur
Hi Jamil, first of all, this is the Self Service App, and not the app that you are referring to. You have never used the Self Service App as it is for paying customers only, which you are not.Second, and this is the same reply to the review you wrote for the other app, I do not think it is fair to blame us for losing your data. In 2020 all accounts were migrated to a new cloud and you have been reminded at least three times to take action. Essentially, you have been using the old cloud for the last 3 years. And we never said we can't help "unless...", we just urged you to subscribe to prevent this from happening again in the future. It was technically simply not possible to recover your data, as it ran on a deprecated database. We would have helped you (even without being a paying customer) if we could, trust me. Running a business on local storage only without customer support (which is for paying customers only, just like in any other business) is a business risk that we do not recommend. If you like to reengage with us, then the door is open and we're happy to help you set things up properly.
App stops working
25/06/2023

JayMillz21

I was working great for a while then suddenly stops working. I was logged out of my account. When you reach out to customer support via email, they say they can’t help unless i pay for a monthly subscription. I have bought the app when it was $50 when it first came out before it was free. This is very unprofessional. I have lost all client information and they refuse to help me get back into my account. I’m a small business and now going to lose thousands this month losing all my client list. I don’t think anyone should have to go through this. Not worth it.
Réponse du développeur 9 août
Hi Jamil, first of all, this is the Self Service App, and not the app that you are referring to. You have never used the Self Service App as it is for paying customers only, which you are not.Second, and this is the same reply to the review you wrote for the other app, I do not think it is fair to blame us for losing your data. In 2020 all accounts were migrated to a new cloud and you have been reminded at least three times to take action. Essentially, you have been using the old cloud for the last 3 years. And we never said we can't help "unless...", we just urged you to subscribe to prevent this from happening again in the future. It was technically simply not possible to recover your data, as it ran on a deprecated database. We would have helped you (even without being a paying customer) if we could, trust me. Running a business on local storage only without customer support (which is for paying customers only, just like in any other business) is a business risk that we do not recommend. If you like to reengage with us, then the door is open and we're happy to help you set things up properly.

Fixed bug for notice period in cases of multi studio association

Version 1.5.3

10 févr.

Données non collectées

Le développeur ne collecte aucune donnée avec cette app.

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