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Ratings and Reviews
Last Resort - should’ve been a First choice
Our overnight stay was planned to be the end to a day spent at EPCOT enjoying the Food & Wine Festival. We checked in at 9:30 PM and were pretty tired. The room was large, had a separate bedroom w/ a king size bed. The living room, where my son & his wife were going to sleep had a pull out sofa that was awful. The mattress was thin and all of the coils could be felt. I spoke to the Manager at the front desk, he was very apologetic and immediately had a regular Queen size pillow top mattress delivered to our room. They placed the mattress directly on top of the pull out sofa, it was very comfortable providing a good night’s sleep. The manager, to accommodate us for the inconvenience, comp’d our resort fee & valet parking fee. This was WAY more than I expected and I am extremely pleased with the way the manager handled this situation. We booked B Suite a good neighbor hotel in the Disney Springs area as a last option due to Disney making an error in our reservation that they could not correct due to full capacity in their resorts. The B suite room turned out to be a pleasant surprise to my disappointment with Disney. Thank you B Suites!!!!
The Hotel Fresno
This hotel came highly recommended from a friend who lives in the area and who stayed with me at the hotel while I was in town. He said they had just renovated it and it was really nice. When We got to the room We noticed a very big mold stain from floor to ceiling next to one of the beds. They did a poor paint job trying to cover it up. Their was also mold in the mini fridge freezer compartment. Both lamps were out by the beds and it was completely dark. The AC didn’t work in this room either. I called the lobby and ask the front desk to come up to my room so that I could show them. I asked to be moved to another room. I was told to go back down to the front desk. The young guy at the front desk told me he couldn’t leave the desk to see the room because he was the only one on duty? Then he told me their was a water leak recently and the mold was properly cleaned up and repainted. Or so he was told by his supervisor. My friend kept correcting the front desk guy and telling him it is mold and he knew it because that’s his job. He works with the painters union. After that the front desk guy seem really agitated. We grab our stuff and went to the new room. There was mold on the same spot on the wall by the bed too. There was mold in the shower and the AC didn’t work in this room either.
I didn’t go to the pool, but it looked really nice.
Beware . They NOT allow Peruvians stay here
I’m book this hotel while I was in Miraflores with my husband . We like Miraflores and we wanted to stay close to Larcomar. We didn’t have our luggage with us because we were staying with family the first days and We were carrying just our Texas Driving license with us . We though is enough for an identification . Here start the trouble . They needed a passport for not charge the Peruvian Taxes to the booking . Ok. We said we will send the picture of our American passport over email . We sent the pictures of our passport over email to the hotel . Then they said . I’m sorry but we need the both pages open book passport pictures . Ok . We sent those over . THEN .next day Also They need the stamp of the day you enter to Peru . The person we’re doing us the favor to send the pictures not were available to send me the last stamp . They just sent us one stamp and I told the front desk that I enter immigrations with my Peruvian Passport .HERE IS when The front desk start to be more pushy about to get the second stamp entrance . I can’t believe all this requirements needs to be provided. They want all the information of everyone staying here. And if it is a Peruvian staying here they will charge you 18% more. The hotel is nice and clean but the process to book was very stressful .
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- Rated 4+
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