Bot-It 4+

Customer Support

One of the things that I truly appreciate about this company is their customer support. It can feel very odd sending an email and not sure when you will get a response back. My emails never go unanswered. They are very personable and work with you to get your bot where it needs it to be. I was having great consistent success with my bot for some time, but then all of a sudden it seemed to not be working. I reached out to customer support and modifications were made to get it back on track. While the modifications did not work right away, they continued to modify the bot until it was back on track. I appreciate the responsiveness and the continued effort to get my bot where it needed to be.

Useless — do not waste your money

This app can’t book tee times, despite it saying it can. I spoke with Avery on numerous occasions where she said she would call me back, but never did. They continue to charge me $10/m while they can’t get any bots to work. It doesn’t surprise me that it’s a scam business after researching the owners. Be aware!

Edit: dev response to my review is silly. I paid for 3 months of service and not a single tee time was ever booked. All they do is claim “we don’t guarantee it’ll book tee times” and refuse to provide a working bot. They thrive on taking $10/m from people and providing no product in return. Don’t purchase.

Developer Response ,

@thasmoothness Thank you for taking the time to leave your feedback. We apologize your experience did not meet your expectations. Our goal is to provide exemplary customer support. While our Standard Subscription does not include phone support, our customer support agents strive to provide excellent assistance regardless of subscription level. At this time, Bot-It does not offer free trials. It’s important to understand that a bot not booking a tee time does not always signify failure. Bots are designed to give you the best advantage when trying to secure tee times in a highly competitive environment. We would be delighted to fine tune your bot and increase your chances of achieving those desired results. Kindly reach out to us at info@botit.com for further assistance.

Bot-It FTW!

Reading some of these 1 star reviews makes me wonder, because I’ve been using this service since before they integrated onto the App Store and have had no issues securing reservations (I play at public courses that might be considered hard to book like Los Verdes, Rancho Park, Rio Hondo GC, etc.) in the Los Angeles area. A big S/O to Maurice, Joel, and the Bot-it team for always keeping my golf schedule covered! I suppose any constructive feedback would be that since courses book through different website platforms, I’m sure the efficacy of the bots might vary for others. Any ideas on how to streamline this process across the board? In the meantime, keep innovating! Thank you guys.