BrightWay Credit Card Mobile 4+

Love how you can track your progress!

I love this card because it motivates you to reach small goals and rewards you for them. Everyone like to see progress and see incentive for it. The app is awesome because it’s a quick and easy way to lay and everything is right there for a quick and easy way to see where you are , make a payment and really be inspired to make payments on time manage your progress and empower yourself to budget and be responsible. It’s motivation and reward and somehow it just helps you want to stay on track. I have been more then pleased with the app it’s ease of use not over complicated. Keeping it simple and always encouraging which motivates you to be interactive and strive to achieve financial freedom and build your credit I am happy and more then pleased with my overall experience with this company and the app makes like so easy. Working toward a goal is fun. It’s a great card and a great app. I love this company and out of all the credit cards I have this is by far the one I stay on top of the most thank you for creating a way to look at my credit card in a different way.

Love my BrightWay card! Easy to navigate app & make payments! Not available to use on Apple Pay.

So easy to make payments via the app.
I did have to call their customer service number over another small issue pertaining to something else, & I had the worst time trying to speak with an actually person. The automated robot when asked if I could speak to a customer service rep kept replying “I’m sorry I didn’t get that” I got so frustrated but eventually got through to someone who was very nice and helpful! I also wish they would allow you to add this card to Apple Pay but at the moment they do not. None the less I love my card and haven’t had any issues with using it!

Approved for credit and denied access

I was approved for the card back in December 2021. I have never been able to login to the app. I was patient at first and willing to talk and figure out why I could not access the app. During multiple different conversations over the first month I was told to uninstall and reinstall. Then told to reset my password through OneMain Financial Website but don’t login in there and to go back to the app and login. Then I was told I’d have a ticket made for my account to have the issue addressed. Then I was told that the representative would have management contact me to help. I am still waiting on the call from nearly 2 months ago now. I have a card and i had to activate it through the phone but I refuse to use it if I can’t follow the charges made and if I can’t make payments as needed. I’m glad I was approved for the credit but it’s unfortunate that it’s useless to me. To this day, and again just now, uninstalling and reinstalling and resetting the password has gotten me NOWHERE. There’s no point to call as ask for assistance because that has always gotten me NOWHERE also. I was told a website would be up sometime for the credit card. Maybe, whenever that’ll be, I’ll be able to use my card.

Developer Response ,

Hi there. We're very sorry to hear you are having issues with BrightWay. Can you please reach out to us at brightwayteam@omf.com so we can assist you. Thank you!