BURGER KING® App 4+

Will only order delivery with the app!

We are avid DoorDash customers and order from them sometimes a few times a week, but we HATE it when we want to modify menu items and the DoorDash app won’t allow us to make the same changes as we could ordering at the drive thru! That’s why I am SO HAPPY I found the Burger King app for us! (I wasn’t used to using apps specific to each restaurant until now) DoorDash doesn’t allow simple changes like extra cheese, and for Burger King you can’t even add special requests. So luckily the Burger King app allows you to delete ingredients, add extra or make it light. EVERY INGREDIENT on EVERY SANDWICH, not just the common extra cheese or no pickle! Thank you, Burger King, for remembering “order it your way” should be possible no matter how we are getting our order!!!

BTW, I’ve tried to post this for what must be TWENTY TIMES or more by now BUT every time I try it tells me my nickname has already been taken! Pretty ridiculous when I enter something like “frustrated no nicknames are left” and a message pops up that it’s taken! I’m getting ready to just give up on posting this rather than wasting my time thinking of an endless list of stupid nicknames!

What’s up?

What’s up Burger King? I’m 70 and been eating your meals for many years, from California to Arizona, never have I ever had an issue with any of your restaurants and or the way you operate your business, such as specials that comes from the corporate office, manager specials, coupons, specials that are on television, until now, the end of January 2022 and February 1st. I saw on television and was impressed with the special $5.00 meal, well I’m sad to report to you that not all of your restaurants are honoring the price, I’ve been told from two restaurants that the meal is in there system for $6.00 and they can’t and won’t change the price and honor your advertisement, now one dollar plus the tax isn’t a lot of money, but some of us are on a fixed income and every dollar is more valuable than a few years ago, but that’s really not the point, you at corporate take the time and money to run this special for your customers and a number of your restaurants don’t honor the price you set, now, that makes me question your operation of business, how can I trust your organization if your employees are not willing to observe what comes out of corporate? As a long standing customer, I hope you get this under control, thank you for letting me express my thoughts. ☹️

WORST FOOD APP EVER

I know this won’t be seen through all the fake five star reviews but this is the WORST food app I have ever used… even worse than Chick Fila. It doesn’t tell you until after you pay for your order that the coupon/deal you used wasn’t for the location you went to, DON’T SHOW THE COUPON IF IT’S NOT AVAILABLE AT THAT LOCATION, I lost $22 on that order. When I complained they gave me a $10 off coupon I could only use through the app. I used it last night with a gift card and it didn’t take $10 off instead it charged me $1 to use the support coupon… ARE YOU SERIOUS?!? I have screenshots of my receipt showing this. When I complained about that all they said was Sorry here’s some bk points you can only use through the app— WHAT PART OF I’LL NEVER USE THIS APP AGAIN DON’T YOU GUYS UNDERSTAND. And the workers say that they have no control over the app and they can’t fix anything for you when the app messes up and that they’re constantly being yelled at by customers because there’s always an issue when someone uses the app to order. The people who chose this app and its programmers should look into whoever did McDonald’s app because theirs is flawless and if something messes up the restaurant is able to fix it themselves. DO NOT DOWNLOAD THIS APP UNLESS YOU WANT TO LOSE MONEY!!!!!!! I don’t think I will go back to Burger King simply because of my experiences with the app and the horrible customer service that comes with it

Developer Response ,

We’re bummed to hear that you didn’t have the most ideal experience. Hit us up at BK.com/support so we can look into this for you.