Mobile Ordering: Order with the app for delivery or pick-up.
Mobile Coupons: Get exclusive access to the best mobile-only deals.
Restaurant Locator: Find your closest Popeyes® and see their hours.
Compatible with Apple Pay
Bug Fixes and Updates!
Ratings and ReviewsSee All
What a Cheating Scam
This app offers deals like a Shrimp Box for $5 and combo for $7 so if you buy both, Total is $12 plus tax. Yet the app ignores this and charges for each item in the offers separately for a total of over $18. That not cool. Also I have asked why can’t the Tuesday special of 2 pieces be included for $2.79. You have to enter the store and order this which I take offense to as it subjects me to higher risk rather that go to the mobile pickup at the back of the store. I guess they want me and others to go to KFC who don’t do this to us. Even when you place a mobile order there is a phone number to call which they do not answer. Let the buyer beware, this app cheats you so don’t use it. I my opinion the app is poorly written as it forces you to pick dipping sauce that do not exist and if you don’t pick it will not proceed. Other app (like McDs) ask do you want to customize which makes it much easier, this one forces you to and makes the experience unenjoyable. The app cheated me the first time out of $5 the second time I complained and got my money back and used it for the tip as the employees deserve it and are not responsible to really bad programmers. How hard is to to do the Math?
For the love of all things holy...
Stop making me check my email in order to log-in to the app! That’s is by far the most convoluted, unnecessarily complicated log-in process EVER. Just let me set a password and use it and then make the app remember that password. Then let me use facial recognition/thumbprint to “auto log-in” afterwards. That’s how all the other apps work. Why can’t this one???
While you’re busy making that much needed update... make ordering easier and customized orders an option. If I order a 14 tender meal, give me the ability to choose 5 spicy, 6 mild, and 3 blackened if that’s what I want. (Look at Wingstop’s app if you need a guide. In fact, spend some time looking at plenty of other apps... any other apps... sonic, chick-fil-a, Whataburger, Wendys... just a few of the apps I regularly use with ease. You will see why these aren’t unreasonable changes to request.)
The only truly valuable thing this app has to offer are the offers/coupons...and it’s the only reason you get 2 stars. (And while we’re talking about those offers... 2 CAN’T done on 5 tenders, 6 -yes, 5 -no. Someone’s going to end up still hungry... IJS.)
Clunky - App Needs Work
The check out process and the way offers can be added or not needs a lot of work. I had to find ways around the app in order to get an offer to apply even though I wasn’t doing anything wrong. On checking out, inputting the payment method was difficult. The keyboard to type in to fill out the form goes right over it and makes it hard to see what you’re typing in. Then you’re also not able to scroll down to see where the submit button is. I had to hit “return” on my keyboard while it was still up and then learned it would automatically submit the order. It was a little premature for me. I also would appreciate the ability to choose when I want my food for a later time in the day. I didn’t realize it would immediately submit and order for me for ASAP. Please reference pizza ordering apps like Domino’s for good user interface.
The tracking system is also highly inaccurate! I initially was told 40 minutes and then it jumps to 1 minute away while the driver icon is no where near me.
Developer Response ,
Hey! I’m the one who checks up on folks that didn’t love the app as much as they loved our chicken. Can you tell us a little more at popeyes.com/support so we can follow up with you?
- Popeyes Louisiana Kitchen, Inc.
- 42.2 MB
- Food & Drink
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- TM & © 2018 Popeyes Louisiana Kitchen, Inc. All Rights Reserved
With Family Sharing set up, up to six family members can use this app.