Popeyes‪®‬ 4+

Start Eatin’ and Earnin‪’‬

Popeyes Louisiana Kitchen, Inc.

    • Free

Screenshots

Description

Features:
Mobile Ordering: Order with the app for delivery or pick-up.
Mobile Coupons: Get exclusive access to the best mobile-only deals.
Restaurant Locator: Find your closest Popeyes® and see their hours.
Compatible with Apple Pay

What’s New

Version 7.6.1

We’re cookin’ up some updates in the Popeyes app, y’all! In our latest release, you’ll find:
- UI improvements
- Bug fixes

Ratings and Reviews

4.6 out of 5
96.2K Ratings

96.2K Ratings

jmbsh1327 ,

Good chicken sandwich. Poorly done app.

I really wanted this after work. Paying online for food and getting rewards points in like a good idea. Works well with many other restaurants. However Popeyes has failed in maintaining digital support for the app. The first issue that I had reported to them was when I had a problem with one location but could not find a way to report it on the app. They list every city in Colorado regardless of if they have a Popeyes location. However a couple cities turns out are missing so they list those all under even if they’re not in Denver. Kind of makes reporting a problem a bit difficult. But now the newest thing is they are promoting their new hot chicken sandwich, and say it’s not available at my location. However when I get there it is advertised and the staff says we have had it since the promotion started. You would think the app would be fixed to solve the simple question and allow people to purchase the item. But I have contacted them a few times and have heard nothing back and the app is unchanged. This is too bad. When I first got the app when the location nearest me was first opened I used it to report issues I had with orders and received quick and extremely fair resolutions. Now the pendulum has swung the other way.

Developer Response ,

Hey! I’m the one who checks up on folks that didn’t love the app as much as they loved our chicken. Can you tell us a little more at popeyes.com/support so we can follow up with you?

Kiara1995* ,

No way to contact customer support

I ordered for the first time on the app today and it will be my last. I called the driver to let him know something was missing and he said I would have to let DoorDash know but since I ordered through the Popeyes app there is no order history of it. Every time I tried the customer support it always said error I took photos to prove I tried reaching out after I received my food and looked through everything. I then called the restaurant and the manager said he could not refund me because he does not have access to the online ordering which kind of makes no since to me, either way I have to go up there just to get something solved I don’t want to even be troubled by it because now a days I seem to have so many problems with Popeyes makes me not want to get anything from you guys anymore. Even picking it up a order took a 45 minute wait time after we had already put in a order 30 minutes ahead even after all that time we left with nothing because they only prioritized drive threw.

Developer Response ,

Hey! I’m the one who checks up on folks that didn’t love the app as much as they loved our chicken. Can you tell us a little more at popeyes.com/support so we can follow up with you?

Hot chicken lover ,

Cold Cold All The Time

Your Popeyes franchise located in Huntington Beach California on beach Boulevard is the worst I’ve ever seen. You go in at 8:30 and they want me to stop cooking chicken, everything is packed in boxes not under a heat lamp in boxes. When you ask for fresh chicken at 8:30 PM and they close at 10 o’clock they said that’s it for tonight. She came from 830 Cerner to 10 o’clock and hour and a half later it’s not fresh chicken. And the worst thing they argue with you. If I’m spending my money I should have fresh food, they tell me this is a fresh as I can get cooked at 8:30 certain 915. Someone from the franchise should go in in fishers problem. I bought chicken tonight and is horrible and I want my money back. An old gentleman came in and asked for fries they said the froze down for the night and 915 that is so sad.
Sorry for the miss spelling but I was so angry. There’s no motivation there. The manager walks around and when he finally starts helping, he’s not wearing gloves. I ask him if someone else can help me. This site needs supervision. They leave the new employees up front and my order has been wrong so many times. I ask for 2 thighs, I get a thigh and a breast, I ask for spicy, I get original. It’s a hit and miss. You ask for the freshest, and you get in the car it’s barely warm and you can tell by the color it’s not fresh.
I’m so disappointed with Popeyes.
I hope this helps

Developer Response ,

Hey! I’m the one who checks up on folks that didn’t love the app as much as they loved our chicken. Can you tell us a little more at popeyes.com/support so we can follow up with you?

App Privacy

The developer, Popeyes Louisiana Kitchen, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

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