Popeyes‪®‬ 4+

I signed up for the Popeye’s Rewards and ordered online. There I was offered a FREE 6 piece wings with a $10 order. I ordered the 5 pc Chicken Tenders large meal so it totalled $18 and some change so I added that to my order. At checkout I was given a FREE desert, I think it was a carmel apple danish of some kind so I proceeded to check out. I tried to use my Apple Pay to place and secure my order. I then proceeded to the drive thru but as I drove up, I noticed that my order hadn’t been placed because somehow my payment wasn’t going through. Fortunately, the guy taking orders at the window was able to help me. He was so friendly, patient and helpful even when I started to feel anxiety because now there was a line behind me and I was the one holding it up. The drive thru guy told me not to worry and that the app was giving other people problems over the weekend. Since my Apple Pay wasn’t going through, I tried entering a credit card and finally it took. Antonio, the drive thru guy went above and beyond with helping me place this order and didn’t make me feel like a big dummy but was very easy going and gracious about the whole ordeal. Thank u so much, Antonio!!!!

⭐️⭐️⭐️⭐️⭐️ As a former employee at Popeyes, I’ve had a firsthand look at what makes this brand so special. The work environment was fast-paced yet friendly, and I really appreciated the emphasis on teamwork and customer service. My time there helped me grow both personally and professionally, as I learned how to handle responsibilities in a supportive setting. From the iconic Louisiana-style flavors to the dedication to quality and customer satisfaction, Popeyes always strives to deliver the best dining experience. As an employee, I saw just how much care goes into making each meal. Whether you’re craving their famous chicken or their delicious sides, you can always expect flavorful food served with a smile. I highly recommend Popeyes for its great food and a solid workplace culture. This app makes it even easier to enjoy their tasty menu from anywhere, and I know firsthand the love and care behind each order.

I have accumulated 2119 reward points on the app and cannot redeem them. When I first loaded the app in 2022 I did redeem points for some spicy chicken sandwiches. Now I cannot use them. I have selected every restaurant in OC and I am sure some in LA and cannot. Says not available at this restaurant. I have been in touch with Tech Support about the issue. And has not been resolved. I have sent multiple messages and all they say is. Restaurant participate at their discretion. My issue is why not tell me which ones are participating so I can redeem my points and get rid of this app! If I can't redeem my points in the state that I live in why have it. I will call my order in next time I feel like a spicy chicken sandwich. I'm deleting this app cause it is useless to my state. I even suggested the tech support to send me a gift card in the value of my points before my points expire and they don't even acknowledge the question. Same answer participating restaurants. I swear to God I selected every restaurant in my county and some in LA county and they don't participate. I'm done with this issue. Deleting the app and the tech support is probably all AI. Not even real people cause they don't know how to solve a problem only move it down the line! Bye!