The past 2 times is have ordered have been bad experiences unlike other times in the past. The last time the store didn’t get my order through their system until about 30 minutes after I put in the order, so instead of being ready 15 minutes after I had put it in it was about 45 minutes. Then today the store was kind enough to call me to let me know they would not be able to prepare any of the breakfast food items ordered or my drink so they didn’t want me to make a wasted trip. Both times a I was getting done working a long 12 hour shift with a lower glucose level and had to eat my options in my vehicle (peanut butter crackers and glucose tablets) since nothing is really opened any more when I get off work in the middle of the night. Makes me not really want to use the app any more or go to that particular location any more.

I just started using this app in the past few months and wish I had started using it a couple years ago. I love having our order ready when I pull up instead of having to get in line, wait to ask for my order, and wait for it to be prepared. I mean that’s a first world problem, but this app really saves us a lot of time. We have a White Castle in our neighborhood that has the best employees of any chain drive through on the whole north side of our city, but I can only assume they are chronically understaffed. We often wait five to ten minutes to order food, and the another 5-10 (or longer) for it to be ready at the window. So being able to order in advance and then only have to wait at the pickup counter is really great. I said that this app is really helpful for special orders, but I have to reiterate that the staff at our neighborhood White Castle is really good. They have never once gotten our order wrong, and they are the friendliest, most competent, most positive drive-through staff I’ve ever encountered. No matter who’s at the window, even when they hire new employees, they are always wonderful. So I don’t need this app to get our orders correct. I use it for the speedier service, and appreciate the online ordering coupons we get every once in a while.

Since I was 5 yrs old, WHC has supplied my favorites during these previous six (6) decades. The aroma from the grill as the cooks are preparing the sandwiches for the lunch crowds forward, makes your stomach rumble with hunger for those burgers, fries or onion rings, and oh man, a nice large chocolate shake to top it off in just a measly 15 minutes, if that, of euphoria. Hands down, despite all the positive and negative reviews I’ve been seeing and hearing about how White Castle’s are “Cancer Killers” or not as good as another brand name, wake up and smell the grilled onions. Those naysayers and copycat’s were and still are jealous of the resilience of the O-R-I-G-I-N-A-L Sliders 🍔 the world 🌎 has come to love 💕 and C-R-A-V-E till the ends of time.White Castles welcomes you back home or enlightens your day with a delicious and sizable meal deal that’s comparable to other competitors, but I’m a living testimony from back in the day, I love WHC Sliders and those shakes. The Prodigal Eater left to perform my worldly duties but you know when you come home, there’s nothing like getting your Castles, IMO’s, Best Steak House and Chinese Food Cravings settled before departing from StL and returning later. You only live once and I am glad that WHC has been there for 60 years of good service.

First time using it I got a five dollar off coupon as I just downloaded the app at one point he asked me if I wanted to use it I said yes and then I realized I messed up a little bit of my order because someone changed her mind and went back to edit. My order went back would not add the five dollars back onto this order not very pleased because I had gotten a larger pack because I thought the five dollars will be taken off instead of just doing a small six pack. Not very impressed with the app, you have to press additional so you can take the pickles off the burgers, I would think that would be a lot easier to do because a lot of people don’t like pickles. We should isn’t bad unless you order multiple different sandwiches then you have to go through each sandwich and she say no pickles. My family hates pickles. They should also show how much each thing which is to be added to the cost so you’re not going back-and-forth back-and-forth because you added stuff and it added $10 to your total, I think They can make it more user-friendly, they just need to edit it to be more like Taco Bell where you can see the price changes and easier to edit items