Hot dog! Since 1963, Portillo’s has been serving fresh, homemade Chicago-style classics in nostalgic themed restaurants. With the new Portillo’s app, you can order your meal ahead of time for delivery or pick it up at a restaurant near you. You’ll also enjoy these new features of the Portillo’s online ordering experience:
Free Cake on your Birthday
Sign up to join the Portillo’s Birthday Club for a free slice of Chocolate cake on your birthday! You can register up to three kids, too.
Add your free slice of birthday cake to your order through the app.
Get exclusive offers and be the first to learn about new menu items and seasonal salads, sandwiches, and desserts.
Order delivery from your nearby Portillo’s.
Track your order.
Receive status updates about your order in real time.
Easy Ways to Pick Up
Order from anywhere and pick up from any location. There are three easy ways: Inside the Restaurant, Delivery, or Drive Thru Pickup at participating locations.
Save your Favorites
Easily save your favorite order so you can order quickly and come back again and again.
Favorite Portillo’s locations that you order from the most.
Customize your Order
Want your Italian beef sandwich dry, cut in half, with hot peppers and mozzarella cheese and gravy on the side? No problem! Simply customize your Portillo’s favorites to get exactly what you want.
Quickly find your nearby Portillo’s for delivery or pick up.
Get your buns ready for some delicious food! Will it be our classic Chicago-style hot dog or our legendary Italian beef sandwich with home-cooked sweet peppers? Perhaps you’re in the mood for one of our char-grilled burgers or a chopped salad. No matter what you order, finish your meal with a slice of our fresh-baked chocolate cake or a chocolate cake shake. There’s something for everyone at Portillo’s!
Upgrades to guest checkout usability.
Enhanced sign up page for account creation.
Timing fix to ordering ahead capabilities.
Addressed various stability reports.
Ratings and Reviews
Mobile orders not actually convenient
I’ve been coming to Portillo's my entire life and I decided to order lunch for our office through their new app. Upon arriving to the restaurant you need to still wait in line, then check in on a literal sheet of paper, then wait in line again for your order.
Basically it’s the same as waiting in line so what’s the point of me ordering an hour ahead of time? Never using this app again...
Poor Customer Service
After a long flight we ordered online and paid for our pickup. After arriving at the door, and realizing the dining room is JUST closing, my husband is made to stand outside in 14 degree weather (for 15 minutes now) to pick up our order or get in a drive through line with 12 cars waiting. They won’t even allow him to wait in the doorway! My last time!!!!! Sure my food is cold at this point.
Portillo’s Delivers!? 🌭🍟🥤
This app was so easy to use! I had no idea it was possible to order things so custom off an app, but this interface makes it super simple. For a frequent Portillo’s goer like me, this is a must-have and the usability does not disappoint.
With Family Sharing set up, up to six family members can use this app.