buycycle: buy & sell bikes 4+

So easy to use and has more bike choices then I thought was possible especially because of my low budget 😁

Thank you for your great review! We’re glad to hear that you enjoy using our application and exploring our selection!

Was able to sell relatively quickly. But then everything else is short of expectations and it takes forever to get paid out or even get it shipped. Their description states that it takes 2-3 days to get your packing materials but what they tell you when you ask where it is they take that long to order it and then they email saying “you should have in 5-7 days” which mind you is a week after they’ve scheduled the courier to pick up. I went and paid a shop $100 to pack my bike myself otherwise it would be a month for my buyer to get it. Finally, after verifying it was shipped I selected payment, it said success. A few days later I follow up and they apologized and said they’d manually pay it out. 3 days after that I had to follow up again and they said they needed my direct bank routing info since their European site couldnt process. I still have not been paid my $5,000 and all the while need to pay for the new builds. I recommend trying other sites first as this place is criminally holding my money without paying owed interest

We sincerely apologize for the inconvenience. We understand the frustration caused by delays in payment and shipping, and by having to wait for the manual transfer that happened in this case. Rest assured, we're actively improving our processes to prevent such issues in the future. If you have any further concerns, please feel free to contact us. Thank you for your patience and understanding.

I tried purchasing a bike. The final checkout page kept erroring out. I contacted AMEX and they were able to show me the transaction details and how there was something on the buycycle side causing an error. I contacted customer support at buycycle in which they blamed AMEX. So I tried using Apple Pay which also would error out before I could even select a card or any other options. Tried multiple devices and browsers. Contacted buycycle again and received zero response.

Thank you for your feedback. We apologize for the inconvenience. We’ve addressed the temporary issues affecting checkout. Please give it another try, and don’t hesitate to reach out if you encounter any further difficulties. We appreciate your understanding.