Buzz: Secure Medical Messenger 17+

HIPAA Secure Communication

Skyscape Medpresso Inc

Designed for iPad

    • 4.6 • 89 Ratings
    • Free
    • Offers In-App Purchases



Use companion app Buzz Continuum™ to communicate in a HIPAA-compliant manner to exchange PHI information and concerns, as well as conduct telehealth video sessions.

Skyscape’s Buzz is a HIPAA-secure platform for care team collaboration and patient communication, offering rich capabilities including real-time chats, document edit, and signatures, group chats with polling feature and broadcast capabilities, video conferencing, private calls with caller ID, fax number, dictation, audio/video, images, trusted medical knowledge integration, report sharing and a robust API framework enabling linking with external systems such as EMR solutions.
Buzz is intuitive and easy to use. Complying with HIPAA rules and regulations doesn't need to be burdensome, and Buzz proves it with its time-saving features. Your patient’s data is private and accessible only to authorized users. Whether consulting with another healthcare provider or the patient you will never need to worry about security. Buzz platform includes added organization-level security to manage users within an enterprise securely. The best part is that the seamless collaboration between healthcare participants improves patient care as well as patient satisfaction.
Buzz provides in-context integration within conversations to get Lightning™ fast answers via Skyscape's comprehensive portfolio of gold-standard medical information trusted by over 1 million healthcare professionals.
Buzz has a strong track record in home health, & physical therapy as well as medical clinics & hospitals, and other agencies handling the transition of care. Buzz is a recommended platform for any individual provider or organization that needs to quickly and securely exchange private, HIPAA-compliant messages. Customer case studies show improvements in patient experience, enhanced provider satisfaction, as well as a reduction in hospital readmission rates.
Providers can communicate with patients and their families using secure texting, secure email, phone calls, and video channels, helping to improve patient outcomes and satisfaction.
Here are some of the features better described by our customers in their own words!

** Telehealth to the forefront **
“We rely on Buzz Video for our telehealth needs as it’s easy to use, requires no app download by the patient, and is HIPAA-secure” – VP, Clinical Operations, Home Health & Hospice Agency

** Protect your Cell phone numbers with versatile Caller ID **
“Now with Buzz, I can make my calls and know that the patient won’t get my personal number.” –
** Team Collaboration **
“Buzz allows for seamless collaboration and communication between healthcare professionals with all common methods (audio, video, pics, etc.) of desired content” – App Store Review
** Ease of use **
“User interface is very simple yet elegant with great performance and speed” – App Store Review
** Best in its class **
I’ve used a lot of different messenger products throughout my professional career. Buzz is by far the most versatile, user-friendly, and forward-thinking platform available”

Features that you will find useful in your daily workflow:
- Send and receive secure text, attachments (PDF/MS Office documents), audio/dictation, video messages
- Send a Fax using BuzzFax™
- View, Annotate, Sign documents with BuzzFlow™ (Adobe PDF®, Images, or Microsoft Office documents )
- Get your unique Buzz Phone number
- Select your Caller ID (e.g. clinic, office) when calling patients
- Create groups/teams to collaborate with and share previous messages with newly added group members
- Manage your organization’s users easily
- Search messages to find the information you are looking for
- Mark messages for priority viewing and get delivery confirmation. ‘Nudge’ users who haven’t viewed the message
- Message management: Edit, Delete, Reply to create thread, Forward
- Buzz Lightning™ - AI integration to work smarter, not harder
- Buzz Locomotion™ - EVV (Electronic Visit Verification) providing accurate &reliable data for billing and federal EVV compliance.
- Customized Linking to Practice EHR through chatbot and API interfaces

What’s New

Version 1.9.56

Our team is furiously at work to enhance your experience. Here is what you can find with this new version:
• We’ve enhanced chat conversations to improve the readability, customization and productivity.
• Remember something that was sent last month? No more scrolling backwards to find the exact message or attachment! Searching for a message now is much easier - you can simply jump to the date where your message is likely to be and find it fast.
• On a busy days with lots of parallel conversations, it is easy to prioritize your responses? Find messages where someone mentioned you and you need to get back with some answers - you can quickly filter the conversations where such messages appeared, and moreover simply view only messages awaiting your acknowledgment (ACK). And you can respond to such messages with the 'Reply-in-thread' feature to connect the conversation threads properly regardless of how old the message was.
• Working off hours? You can now schedule messages to send later - simply a game changer as you can send it at the time where the recipients are most likely to be alert and receptive! (as in "late morning after their second cup of coffee":))
• We’ve got you covered with a warning if you get into your occasional dyslexic spell (or that autocorrect strikes again!) a user or team in a mention (@name ) so you know the recipient will be notified.
• Electronic Visit Verification (EVV) makes it so you can get reimbursed so now you can send your location whether it is your current location or automatic GeoFence (a great time-saver BTW).
• Need to edit a meeting or an event? Scheduling and calendar event management just got easier since we’ve added editing/deleting from the reminder.
• We want to know what you love about Buzz - we’ve added a burger menu on the home screen. Check it out and let us know what you like, love and we’re open to suggestions too!
• Oh, and we fixed a few bugs like the botched colors in the dark mode (our engineers blame it on the iOS v17, but you know better!)

Ratings and Reviews

4.6 out of 5
89 Ratings

89 Ratings

Jay Nashua ,

Very powerful collaboration & communication App

I have been using Buzz for a couple of years and love the iPhone version. The platform is intuitive, HIPAA-compliant, and clinically driven. We work with group of physicians where it was essential to communicate beyond the EHR related activities and be able to send messages and respond in real-time.

Buzz phone is very powerful with an ability to connect 1-to-1 with other Buzz users or even patients or family members on the landline. I can call patients from my own device while showing the patients my organization phone number as a caller ID rather than the their own personal number. During Covid crisis, they quickly added Buzz Video Calls and document/form editing and signature features - they're incredible! The best part is the patient has no app or other third party download they have to use.

Company also provides a real-time support to our organization to answer any queries and provide updates. The Skyscape support team actually takes feedback very seriously and is very quick to address any concerns and eager to tackle suggestions for new features or improvements!

Developer Response ,

Thank you for your kind words, we are excited to know this app has been most useful to you and your organization. Don't hesitate to reach out to us if you have any issues or suggestions - we are here for you!

patricornett ,

Happy to get rid of WhatsApp

Ever since Facebook updated their privacy policy for WhatsApp to start collecting data and sharing it with Facebook, I was concerned about the risk involved to everyone, especially thous of us who are unknowingly using WhatApp for health care related communications. I need to be able to connect with other doctors and my clinical staff in a fast and secure way that makes health data safe knowing that the conversations are not being tracked or the meta-data is being used for advertising purposes. This is where I discovered Buzz. I was thinking about switching to Signal or Telegram, but non of these apps are HIPAA secure or should be used by healthcare providers. Most of the features found in WhatsApp and much more are available here. I'm definitely very happy with the service and recommend it to all my colleagues. Happy to get rid of WhatsApp.

Developer Response ,

Thank you for your endorsement. We have added an ability to integrate users' WhatsApp conversation messages in Buzz groups and even publish them independently via public or private links. We are committed to streamlining healthcare communication and collaboration without compromising or exposing your personal and professional data to ad-networks. Buzz works seamlessly between mobile and web platforms including Android & Chrome-based platforms, commonly used by patients & their families.

CritcialCare MD ,

One word: useful. This app is the future.

Who knew you could innovate so effectively in healthcare? Buzz has done it! They’ve incorporated features from tech platforms that we use in our everyday lives but that digital health has been far too slow to adopt. It’s also totally secure, which is 100% necessary. Buzz has inadvertently helped our organization think outside of the box, and it has provided a robust set of tools for us to do so. Need a new feature? Buzz is so agile they will actually incorporate it overnight. I’ve shared the app with colleague and friends who, after playing with it to figure out the features, totally love it. This is the future of healthcare especially in a post-COVID world. Highly recommend this app for any organization.

Developer Response ,

We are happy to know this app makes your life easier during these trying times - this app was developed to be easy to use along with being HIPAA compliant as a way to communicate efficiently and secure.

App Privacy

The developer, Skyscape Medpresso Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


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    Get things done within this app using just your voice.

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