BVG Jelbi: Get Around Berlin 4+

Bus/train, bike, scooter, taxi

Berliner Verkehrsbetriebe (BVG) - AöR

    • 4.2 • 32 Ratings
    • Free

iPhone Screenshots

Description

Use popular means of transport in Berlin with only 1 registration – save precious time!


BVG Jelbi is your mobility app for Berlin's public transportation & car- and ridesharing services.
Whether you need bus, train, scooter, moped, bike, car, or cab services, the boundless mobility of the capital is just a few clicks away.


One app, all services.
The BVG Jelbi app makes it easy to buy all public transport tickets, and you are of course free to use the services of a wide range of mobility providers: Book MILES, SIXT share, TIER, Voi, Lime, nextbike, emmy, Bird, Mobileeee, or Taxi Berlin. With Jelbi, you have a loyal companion in Berlin.


The BVG Jelbi app combines all important services in just one application:

- Timetable information
- Smart route planner
- Public transport tickets
- Shared mobility offers
- Cab service


Explore Berlin in your own individual way with Jelbi – whether you are a Berliner, commuter or visitor.


Integrated mobility offers.
- Public transport in Berlin (VBB, BVG, S-Bahn) including fare zones A to C – from short distance to monthly pass and across all means of transport such as subway, bus, streetcar, train and ferry.
- E-scooter sharing with TIER, Voi, Lime and Bird, four leading providers for the spontaneous rental of e-scooters.
- Car sharing with MILES, SIXT share and mobileeee. You can choose from different vehicles like practical vans or agile e-cars.
- E-moped sharing by emmy and TIER – e-mopeds will get you from A to B in a relaxed and silent way.
- Bike sharing with bikes from nextbike and e-bikes from Lime and TIER.
- Comfortably on the road with the cab service of Taxi Berlin.


Jelbi Stations.
Jelbi stations are mobility hubs near you, where you can rent, charge, or drop off all our mobility providers' vehicles. Pick your mode of transportation – flexibly and as required. No need to search for a vehicle or parking space. At more and more locations in Berlin.


You only pay for your journeys.
- Install the BVG Jelbi app and use the free and smart route planner.
- Book your rides with mobility providers directly in the app or buy tickets for BVG public transport.
- You only pay the regular prices – no hidden costs or additional fees for using our service.
- Choose from various modern payment methods: PayPal, credit card or direct debit.


Fast, easy & secure.
You only need to register once to take advantage of all Jelbi offers. You already have a BVG account? Then Jelbi is also open to you with the same account and you don't need to register again.


Enter your preferred payment method for billing and choose between credit card, direct debit and PayPal. To use the wide range of services offered by Jelbi, you also need a cell phone number and, for individual services, your ID and driver's license, which you verify once in the BVG Jelbi app. And you're ready to go: With the BVG Jelbi app you have access to a fleet of over 60,000 vehicles in Berlin.


Additional features.
Keep track of your Jelbi usage in your personal dashboard. Retrieve invoices for completed trips on demand and download them directly from the app.
You can also view step-free connections in the route search.



Your feedback is important to us.
We rely on your feedback so that we can continuously improve our service and make it even easier for you to get to your destination in the future. Write us your opinion and suggestions to appsupport@bvg.de.

What’s New

Version 3.67.0

NEW: You can now book TIER e-bikes in Jelbi and cycle comfortably through Berlin!
Update your app to enjoy the most stable and fastest version of Jelbi.
Stay tuned, new features are coming soon!
Your feedback is important to us. Do you have any questions or suggestions? Simply click on “Contact us” or “Leave feedback” in the app.
Enjoy your ride!
Your Jelbi Team

Ratings and Reviews

4.2 out of 5
32 Ratings

32 Ratings

sykkswth ,

Sometimes the ticket purchase take long

Improve your apis to handle the speed and network latency better.

Developer Response ,

Hello and thank you for your feedback. We will discuss possible improvement options with our developers. - Your Jelbi Team 💛

jeffzzzzzzz ,

Does not accept foreign passports

What a shame and what a joke. To use the car sharing services you must have an ID card or Passport from the EU. I have a German drivers license, however my passport is from the US, and have never had any issues signing up for car sharing services such as Miles, Tier, Emmy, etc. however, Jelbi only allows customers with a EU passport or ID card to pass the ID verification.

There is absolutely no reason for them to not accept a foreign passport as a valid form of ID. This is the first time I have ever seen a service differentiate between EU and “foreign” PASSPORTS. I understand that there are regulations regarding non-EU drivers licenses, however I possess a EU-issued license and I’m still not able to use the service. There should never be a stop gate to not allow non-EU passport holders to use the service.

What a joke, and an absolute shame that the Berlin-sponsored public transportation app blatantly discriminates against non-EU citizens.

Developer Response ,

Hello and thank you for your feedback. It is true that we currently only accept IDs/passports from the European Economic Area (EEA), Switzerland and the UK in combination with EEA drivers licenses. We apologize for the inconvenience and hope that we can remove that restriction in the future. - Your Jelbi Team 💛

detroit citizen ,

payment does not work at all

No matter which of my valid credit cards I attempt to use with this app, they are all rejected, for no real reason. The payment system seems to think it needs to validate my creditworthiness, which is deeply offensive, as that is the job of my credit card company, not some third party service. My login and credit cards work fine in DB Navigator and BVG Fahrinfo, but not here in Jelbi. Make it possible to purchase a ticket, with credit cards or apple pay, and I will come back.

App Privacy

The developer, Berliner Verkehrsbetriebe (BVG) - AöR, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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