Calorie Counter by Cronometer 12+

Was loving it until *UPDATE!! It works again!!

NEW UPDATE: I ended up emailing the support staff about the issue I was having and one of their people was in constant contact with me until the developers were able to fix the issue. My Polar Fitness Band is now back to syncing with the app, and my activity data (i.e. calories burned) are showing up in the app again! I’m back to losing weight!! Thank you so much, Developers and Support Staff!!!

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The app all of a sudden stopped working with my Polar Fitness Band five days ago. Now, my activity data (i.e. calories burned) won’t sync with the app anymore. I’ve tried everything. I unlinked/re-linked my Polar Band with the app. I’ve logged out and back in after changing the settings. I uninstalled the app and reinstalled it. Now, any time I try to link my band with the app, I get an Error message, and the app gets stuck on a page that says “Connecting Device” with a little circle going round and round like it’s “loading.” To get out of that screen, I have to exit out of the app, and when I go back in to the “Connect Device” page, it says my Polar Band is linked- even though it’s not! Been dealing with the for 5 days now. Very frustrating. The app is only useful for me to guide as a weight loss tool if I know the correct amount of calories I am burning, and thus what a true 500 calorie deficit is, so that I can aim for a one pound a week loss. Please fix!! Otherwise, would be 5 stars!!

Perfect for my needs

This is the best macro tracking app that I’ve ever used and I’ve tried many of them.
I love the Energy and Macronutrient target bars, as they are very easy to read (nice color coding and I like that they are bars and not circular graphs). I was also able to manually enter my own Calorie/Macro targets which is great. Also, having the Micronutrient breakdown is a huge bonus. The last app that I used did not have this feature and it is so helpful to be able to visualize my vitamin and mineral consumption.
The search feature is amazing! The database is extremely large and I’ve had zero issues finding the foods that I’m looking for. I absolutely love the barcode scan feature.
The diary is great; Having it right below the targets is really convenient and easy to read. It allows you to scroll through past days or to drag/drop foods if you need to organize your entries.
Honestly, I could go on and on about all of the reasons why I love this app but what I love most is that it is simply a place where I can track my foods and it’s not full of a million unnecessary bells and whistles. This is an especially great app for those who are familiar with tracking macros and want something simple; but it is just as easy to use for someone who is just starting out. Thank you for this wonderful app, I am so glad to have found it!

Developer Response ,

Hi Michelle!

This app review is so amazing that we wondered if one of our own staffers wrote it!

Thank you so much for sharing all you love about Cronometer! It truly does mean a lot to us.

We hope you have the happiest, healthiest year yet!

Solid

System is solid and helpful, though more helpful on computer than phone. Additionally the UI can use improvement which is why it is 3 instead of 4 stars. It’s serviceable but too often difficult to navigate to its many options for food input such as importing/writing ingredients of a recipe.
That being said I unfortunately don’t have ideas for improvement on UI, I just know I find navigating can be very easy if you barcode scan (and the food is found) or can find it in the search which is a high percentage 65-75%. Which is quite commendable given the variety and scope of foods. Also can we get a acronym decoder, you can find 3 listings of the same brand but it could be EU, USA or Canadian (?) food standards/approval. But I’m not sure as it only references acronyms. Anyway, anything that isn’t easy like recipes for a vast variety of food is a bit difficult to navigate through to entering and saving. Why not have an option to share it with others too? I understand not uploading into your database, requires vetting and likely a host of other concerns. But my wife and I have to enter in the same recipe. It would be easier if I or her entered it and then we shared it between each other. Or if a trainer is using this, they can enter a menu of their recipes and send to clients.
All in all, very helpful and above average app but UI clunkiness and difficulty/inability in sharing recipes keeps it from being awesome.

Developer Response ,

Hey there!
Thanks very much for this well-thought-out feedback.
Here is a link to a User Manual article about our database sources so you can understand what the different databases are: https://support.cronometer.com/hc/en-us/articles/360018239472-Data-Sources
I hope it helps!
Also, if you would like share foods and recipes with your wife you can absolutely do that. If one of you subscribes to the Gold Subscription you can use the "Add Friend" feature which will allow you to share Custom Foods and Recipes!