Cardo Connect 4+

Read if you are having mic volume problems

I purchased the Freecom4x paired with iPhone13 Pro and am very happy with ease of use, the sound quality for music and voice control with Siri and Hey Cardo. The only problem I had was the mic volume was too low when making phone calls nobody could hear me, same with FT or Line App. I tried changing several settings until i found the solution. Under the Advanced audio setting there is an option for Intelligent Noise Block. Turn it off and power off/on the cardo unit and problem solved. After I discovered this, I searched and found this has been an issue for many users for a long time! Cardo support, why don’t you get this fixed?? This setting is on by default (bad idea) and causes lots of frustration for your customers.. get it fixed or just disable it as default.

Horrible Support

Connection issues and update issues. If you miss and update you are screwed. Not good for riders that are seasonal. FYI Cardo Cardo Packtalk Bold and earlier units have trouble updating, being detected on usb cables. An update session was easy until the latest update made it impossible for the units to be detected buy the cardo app. Packtalk Slim and the bold loaded with older versions can not update to the latest software. Don’t force people to purchase the latest models. Give more support for outgoing units that work excellent. From your website, “ your mobile phone, go to Settings, select your unit, and then click on the latest available sofware update. Of course, you can also update the software with a USB cable on your computer. Download and open the Cardo Update app from Cardo website, connect your unit and follow the instructions. Updating with the latest software will keep your unit free of bugs and will provide you with additional new functionalities. We recommand to update your unit before first use.” Latest software is unavailable to older units. I have three, and my friends all have the same problem.

Developer Response ,

Hi,
Updates are made to fix issues, extend batteries, etc.
It is recommended to do so.
We would love to know more about your issues.
Thank you,
Cardo Team.

Pretty good unit

Purchased my Cardo unit from Cycle Gear last year. It makes riding even more enjoyable to be able to listen to music or answer a phone call or talk with a riding buddy without having to have your hands distracted. The sound is great and the conversations on both ends are more noise free than the Bluetooth connection in my car. My one gripe is that the unit tends to increase in volume randomly and I don’t see any way to make it stop. I’ll be listening to music at one level then all of a sudden I notice the volume has gradually creeped up to the max or very near. Fix that issue and it gets 5 stars in my book.