Description

The Caribou Coffee® mobile app is the most convenient way to pay, check in with Caribou Perks™ and fuel your day. Mobile pay means you can leave your wallet at home, and using the app to check in with Caribou Perks means earning and redeeming points is easier than ever!

Your Order, Faster
Skip the line by placing your customized order and picking it up. Easy!

Convenient Mobile Pay
Mobile pay makes it easy to scan your app, grab your favorite coffee and something to eat, without fumbling through your purse or wallet. Use auto-reload to keep your app charged up and ready for your adventures. You can also transfer funds from another Caribou Card® into your app account.

Caribou Perks Made Easy
Everything you love about Caribou Perks now lives on your phone. Show us your mobile barcode to check-in at the store and earn 2 points for every $1 spent. You can use your points to redeem rewards right from your app. Not a Perks member yet? Sign up right from the app, and earn any beverage on the house after your next visit!

Find a Store, Simplified
Need coffee now? Quickly find your nearest Caribou Coffee using the mobile app to conveniently fuel up and get on with your day.

eGifting On The Go
Make someone’s day with the gift of Caribou Coffee. You might not know their favorite drink, but sending an eGift from the Caribou Coffee mobile app is an easy way to let them know you care, with each and every sip.

Menu and Nutrition at Your Fingertips
Searching for your new favorite drink? Our entire menu is just a few taps away, ready to browse. Need nutritional information? It’s easy to find on the go.

Fun on the Go
Love games? Be on the lookout for fun stuff, like trivia and old school arcade games to pop-up and keep you entertained while sipping your coffee.

What’s New

Version 3.9.1

We made a few tweaks to our process so that you can get our newer features faster! Enjoy! Love, Caribou

Ratings and Reviews

4.8 out of 5
23.9K Ratings

23.9K Ratings

icesk87 ,

Unusable

Signed up for rewards. Got one via email. Email didn’t have any directions for redeeming the reward, simply said come in to any Caribou Coffee location for a free drink any size. I came in, showed the email to the cashier. It took two cashiers to figure it out. They determined that the reward I had was instead a free soda through Einstein Bagels. Ha! I showed them again- the email clearly says Caribou Coffee free drink any size. So they just charged me $2.85 for a coffee anyway. It became obvious both employees were 100% illiterate. Finally, they just agreed to waive the price of a coffee, instead of helping me use the actual reward I had loaded into my account. Upon leaving the store, I tried downloading this app, specifically made for Caribou Coffee rewards, to see if that made a difference. And wow it was terrible! I am not able to use a reward unless I find a store location. But guess what? The store locator function is broken and says there are no store locations in the USA. And yes, I did turn location on. And if you do manage to find a location, which we were able to do after restarting the app, it won’t let you select it or order from it. I tried, my husband tried, after twenty minutes we admitted defeat. The Caribou rewards program is unusable, as is their app, and I won’t be giving them my business. There are plenty of other coffee companies that do have their act together, I can go there instead. What a laughable shame, Caribou!

Settled in Hector ,

Yeah, guess what. You no longer sign in with your mobile number so , Yeah, it’s USELESS

Oh, and while caribou can manage to send me an email when they charge my credit card, they can’t seem to link my email to my account and they can’t seem to return an email when there is a problem. So, it seems they are email challenged.
Then, there’s this thing where they make you log back in to the app every time they make a change to the app. It’s like they can’t figure out how to use the finger print reader to read the stored passwords for their app. So when you walk into a store and open the app, they make you download an update to use the thing, then they make you log in again, then you need to change your password and likely need a password reset, all while you are standing in front of the register trying to order a cup of coffee. It’s like the people writing the app never ordered a cup of coffee from one of the stores when the store was busy ever in their lives.
Come on people, it’s called usability testing. Please.

Developer Response ,

We always strive to make your life easier and I'm sorry we missed the mark on your experience. There was only one release where we required a user to log into the app again (and it's b/c we improved our security), so if you have had to do it several times without logging out, that is a bug. I'd love to know more about it if you are willing, call us at 888.227.4268 or email customerrelations@cariboucoffee.com.

Slcr line ,

Really like but could use more

Edit: is there a way to store gift card balances in the app?? I only see a way to add credit cards.

I really like this app - super convenient! But one thing it is lacking is your history. When I load funds to my account it would be nice to be able to see the history of purchases using those funds for at least the last 10 visits or something.

One other idea would be to tie in the drive through wait time and put that on the app real time so you can see if your drive through wait would be 1 minute or 15 minutes at any given Caribou. That’s helpful (1) to let people know if they have time to grab a drink before they have to be somewhere (before getting stuck in a drive through line) and (2) can help people decide which Caribou they want to go to of one is less busy than the other.

Information

Seller
Caribou Coffee Company, Inc.
Size
84.1 MB
Category
Food & Drink
Compatibility

Requires iOS 10.3 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, 12.9-inch iPad Pro, 12.9-inch iPad Pro Wi-Fi + Cellular, iPad Pro (9.7‑inch), iPad Pro (9.7-inch) Wi‑Fi + Cellular, iPad (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5‑inch), iPad Pro (10.5-inch) Wi‑Fi + Cellular, iPad (6th generation), iPad Wi-Fi + Cellular (6th generation), iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro (12.9-inch), iPad Pro (12.9-inch) Wi‑Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi-Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular,and iPod touch.

Languages

English

Age Rating
Rated 4+
Copyright
©2018 Caribou Coffee Company
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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