Description

The Caribou Coffee® mobile app is the most convenient way to pay, check in with Caribou Perks™ and fuel your day. Mobile pay means you can leave your wallet at home, and using the app to check in with Caribou Perks means earning and redeeming points is easier than ever!

Your Order, Faster
Skip the line by placing your customized order and picking it up. Easy!

Convenient Mobile Pay
Mobile pay makes it easy to scan your app, grab your favorite coffee and something to eat, without fumbling through your purse or wallet. Use auto-reload to keep your app charged up and ready for your adventures. You can also transfer funds from another Caribou Card® into your app account.

Caribou Perks Made Easy
Everything you love about Caribou Perks now lives on your phone. Show us your mobile barcode to check-in at the store and earn 2 points for every $1 spent. You can use your points to redeem rewards right from your app. Not a Perks member yet? Sign up right from the app, and earn any beverage on the house after your next visit!

Find a Store, Simplified
Need coffee now? Quickly find your nearest Caribou Coffee using the mobile app to conveniently fuel up and get on with your day.

eGifting On The Go
Make someone’s day with the gift of Caribou Coffee. You might not know their favorite drink, but sending an eGift from the Caribou Coffee mobile app is an easy way to let them know you care, with each and every sip.

Menu and Nutrition at Your Fingertips
Searching for your new favorite drink? Our entire menu is just a few taps away, ready to browse. Need nutritional information? It’s easy to find on the go.

Fun on the Go
Love games? Be on the lookout for fun stuff, like trivia and old school arcade games to pop-up and keep you entertained while sipping your coffee.

What’s New

Version 3.23.1

We needed to make an update to make sure nothing stood between you and your coffee! love, Caribou

Ratings and Reviews

4.8 out of 5
42.1K Ratings

42.1K Ratings

GMI21 ,

Areas of Improvement

I use the app on a daily basis and I find it extremely user friendly! There are, however areas for improvement. There are two things that I have run into while using the app that I feel could be updated/improved.

When a customer has racked up enough points for a certain item, instead of creating a new order to redeem, it would be nice if this feature were in the “quick re-order” as well :)

Lastly, I have made mobile orders and get to the store and they are closed! It would be great if mobile orders weren’t successful when the store is closed. Luckily, the store I go to on a regular basis has comped my drinks as I was able to show them I made the order and they knew they weren’t open because of some sort of technicality.

kafka-chan ,

:/ (edit: :D)

Update: I was finally able to add my credit card!!! My reward is gone, but I’m glad the app is usable now :) can’t wait to get my nitro mocha again 💕

I was excited to use the app and even more excited to find out I got a free drink reward after my first purchase in the app, but when I went to use the reward it kept saying my credit card information was invalid. That didn’t happen the first time I used the app so I thought it was an issue on my end, but all my information was correct and I even contacted my credit card company to make sure everything was okay. My boyfriend let me use his credit card for the purchase and the app rejected his information as well, which was when we knew it wasn’t an issue on our end. I’m sad I didn’t get to use my reward but basically if I can’t put my credit card information in, I can’t use the app at all. I tried restarting the app and restarting my phone and neither worked :( I really wanted Caribou Coffee today :/

Developer Response ,

You caught us on a bad day but the issue has been resolved with our latest release! If you update your app you will be able to add your credit card and enjoy your free drink reward! Please let us know if you have any issues, we would be more than happy to assist!

Thanks,
Caribou

Katie0_25 ,

Was great until it wasn’t

I used to love using this app to place my orders. It was great being able to place my drink order and when I get to caribou have it be all ready to go. Until today. Today I placed built my order and even used a reward to get a free drink added funds to my card then placed my order. At first I wondered if it was really placed because it didn’t give me the normal screens when I was done, but they subtracted the points from my account for my free drink so I assumed it was placed. Half an hour later still waiting for my order at caribou only to find out it didn’t place my order. Very, very, very disappointing and no one at caribou could help me which was even more disappointing. They wouldn’t even honor my free drink which in the app said I redeemed and I showed but it didn’t do any good. We go to caribou often so it really ruins it for me especially with everything else going on in the country right now. Very sad and disappointed!! Beware this can happen and good luck to you if it does. Hopefully it turns out better for you than it did me!

Developer Response ,

Could you please reach out to us at socialmedia@cariboucoffee.com so we can make this right?

App Privacy

The developer, Caribou Coffee Company, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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