Description

The Caribou Coffee® mobile app is the most convenient way to pay, check in with Caribou Perks™ and fuel your day. Mobile pay means you can leave your wallet at home, and using the app to check in with Caribou Perks means earning and redeeming points is easier than ever!

Your Order, Faster
Skip the line by placing your customized order and picking it up. Easy!

Convenient Mobile Pay
Mobile pay makes it easy to scan your app, grab your favorite coffee and something to eat, without fumbling through your purse or wallet. Use auto-reload to keep your app charged up and ready for your adventures. You can also transfer funds from another Caribou Card® into your app account.

Caribou Perks Made Easy
Everything you love about Caribou Perks now lives on your phone. Show us your mobile barcode to check-in at the store and earn 2 points for every $1 spent. You can use your points to redeem rewards right from your app. Not a Perks member yet? Sign up right from the app, and earn any beverage on the house after your next visit!

Find a Store, Simplified
Need coffee now? Quickly find your nearest Caribou Coffee using the mobile app to conveniently fuel up and get on with your day.

eGifting On The Go
Make someone’s day with the gift of Caribou Coffee. You might not know their favorite drink, but sending an eGift from the Caribou Coffee mobile app is an easy way to let them know you care, with each and every sip.

Menu and Nutrition at Your Fingertips
Searching for your new favorite drink? Our entire menu is just a few taps away, ready to browse. Need nutritional information? It’s easy to find on the go.

Fun on the Go
Love games? Be on the lookout for fun stuff, like trivia and old school arcade games to pop-up and keep you entertained while sipping your coffee.

What’s New

Version 4.4.0

We addressed some bugs to improve your experience. love, Caribou

Ratings and Reviews

4.8 out of 5
47.3K Ratings

47.3K Ratings

GMI21 ,

Areas of Improvement

I use the app on a daily basis and I find it extremely user friendly! There are, however areas for improvement. There are two things that I have run into while using the app that I feel could be updated/improved.

When a customer has racked up enough points for a certain item, instead of creating a new order to redeem, it would be nice if this feature were in the “quick re-order” as well :)

Lastly, I have made mobile orders and get to the store and they are closed! It would be great if mobile orders weren’t successful when the store is closed. Luckily, the store I go to on a regular basis has comped my drinks as I was able to show them I made the order and they knew they weren’t open because of some sort of technicality.

RattleYourCage ,

Where is the curbside option?

The previous version of this app was well-designed and worked great. The new version also works great but is far less useful, which seems to be because of decisions made at the corporate level. The big advantage of this app used to be you could order a drink, wait in your car at the curbside pick up point, and your drink would be brought out to you. It was convenient and efficient. The app would let you specify your car model and color so there was no confusion. The curbside option is no longer there. Instead, there are walk-in and drive-through options. Why do you need an app if you’re going to walk into the store? And the drive-through option just means you don’t have to hand them money, but you still have to sit in line. There have been two instances at my local store where I have ordered using the app, gotten in the drive-through line to let them know I placed an order on the app, and I was told to pull up to the curbside pick up location. At which point I was completely forgotten, and my drink was sitting there getting cold at the drive-through window. I had to get out of the car and go in and ask for it. The whole system does not work very well at all. Caribou should go back to having the curbside option.

kafka-chan ,

:/ (edit: :D)

Update: I was finally able to add my credit card!!! My reward is gone, but I’m glad the app is usable now :) can’t wait to get my nitro mocha again 💕

I was excited to use the app and even more excited to find out I got a free drink reward after my first purchase in the app, but when I went to use the reward it kept saying my credit card information was invalid. That didn’t happen the first time I used the app so I thought it was an issue on my end, but all my information was correct and I even contacted my credit card company to make sure everything was okay. My boyfriend let me use his credit card for the purchase and the app rejected his information as well, which was when we knew it wasn’t an issue on our end. I’m sad I didn’t get to use my reward but basically if I can’t put my credit card information in, I can’t use the app at all. I tried restarting the app and restarting my phone and neither worked :( I really wanted Caribou Coffee today :/

Developer Response ,

You caught us on a bad day but the issue has been resolved with our latest release! If you update your app you will be able to add your credit card and enjoy your free drink reward! Please let us know if you have any issues, we would be more than happy to assist!

Thanks,
Caribou

App Privacy

The developer, Caribou Coffee Operating Company, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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