With the cellhelmet Registration App, you can now simply register and manage your repair guarantee.
The app includes enhanced registration tools and features, including receipt capture, screen functionality test, automated product registration pin confirmation, device information capture and warranty expiration countdown.
cellhelmet Registrants can also register multiple products and file claims all within the app!
Improve images controls and animations.
Ratings and Reviews
24hr lock out!
Most of it is pretty easy and straight forward. Then you have to set the date and take a picture of the receipt. So I set the date but before I can take the picture, it locka me out saying I have to wait 24hrs. That's fine but I wish I could have added the photo then and there and then submitted all that in 24hrs.
So 24hrs later it's unlocked and I can take the photo but as I'm taking the photo I'm thinking "did the date change to today's date??" So I back up to double check it was set to yesterday's and sure enough, I get locked out again for another 24hours. I can't go back and fix the date or add the photo. So now I have to do this again tomorrow. Whyyyyyyyyyy
YOU GOT CONNED INTO THE WORST APP EVER
You’re supposed to apparently love the guarantees the screen an app provide you. Thing is they depend on user error and make it extremely difficult to actually warranty and verify your purchase. In the hopes you give up or get discouraged, then they ultimately win and you’ve just waisted $$$$ for their product.
I bought their product and since I didn’t have a SIM card in my phone and lived in the country I just used my phone for music when I was on my tractor. I contacted the company and explained my situation. They said in the fine print that if there was any issues to email them and they would help complete the registration. My iPhone was not on the list of devices on their app so I had no choice but to. When I did get a reply from them they told me it was too bad I didn’t follow the instructions explicitly and that they were happy to inform me they couldn’t help me. Very asinine and disgustingly rude. I was very upset. Worst company I’ve ever DEALT WITH!!
Screen frozen at take picture in mirror
There is about 12 steps to the registration process. I get to about the 10th step in the process where they ask for a picture to be taken of the phone in a mirror. The problem is that the process stops there and does not proceed. (What happened then) The screen had my name at top with a “take photo” spot to select at the bottom of the screen. You would select the “Take photo” AND it would show that the spot as being selected, yet it would do NOTHING. The camera is fully functional ( I took a picture of my receipt earlier in a step earlier). I even took a picture in the mirror with the swipe option to co to camera, hoping that the picture that I took would transfer to that step that was stuck in the registration process, to no avail. The registration process needs to be streamlined AND fully functional and operating effectively to complete the process.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Kane & McHenry Enterprises LLC
- 51.5 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Age Rating
- © cellhelmet Partner Program
With Family Sharing set up, up to six family members can use this app.