Centier Bank Mobile

Name: Centier Bank Mobile
Rating: 4.8 (6814 reviews)
Author: Centier Bank

Finance

Free

6.8K Ratings
Ages

4+
Years
Category

Finance
Developer

Centier Bank
Language

EN
+ 1 More
Size

136.9
MB

When you are on the go, Centier Bank is here to make life simpler with mobile banking features like person-to-person payments, mobile check deposit, budgeting tools, and convenient Bill Pay options. With enhanced security features, report lost or stolen cards, change your debit card PIN, and submit a customer support request right from your mobile device. Easily manage your accounts, card controls, real-time alerts, store digital receipts, and so much more! Mobile Banking is a free service offered to all Centier Bank clients.

Ratings & Reviews

4.8

out of 5

6.8K Ratings

THE WORST UPDATE I HAVE EVER HAD
10/22/2021

TickleMeUpsetIHateThisApp
This app literally did not need to change a THING about the layout. This update is the MOST confusing and useless layout update I have ever had on an app. And this is not the app to make confusing. I am highly considering setting up a different bank account so I can pay my bills easily and know everything is working properly. 5 stars so I can tell everyone how bad this app is now. Truly deserves a -1 star

Developer Response
We appreciate your feedback and want you to know it's been received. Your opinion matters to us.
THE WORST UPDATE I HAVE EVER HAD
10/22/2021

TickleMeUpsetIHateThisApp

This app literally did not need to change a THING about the layout. This update is the MOST confusing and useless layout update I have ever had on an app. And this is not the app to make confusing. I am highly considering setting up a different bank account so I can pay my bills easily and know everything is working properly. 5 stars so I can tell everyone how bad this app is now. Truly deserves a -1 star
Developer Response 12/01/2021
We appreciate your feedback and want you to know it's been received. Your opinion matters to us.
Painful
10/08/2021

RSwing
Remarkably non-intuitive in the setup. Example:When setting up alarms you have to set up each one individually and in different categories. Just put a list of options with check boxes, apply the communication method to all of them. Also, stop asking for my email address and/or phone number to be typed out. You know what they are. This makes the initial setup absolutely painful and maintenance/reviews incredibly time consuming. Also, only one update per day for low balances, etc? This can be a security monitoring method that would allow me to lock down my account. If I get one notification every 24 hours, my account could be wiped clean almost a day before I found out. It has some fancier new features that will likely be ignored by most, but the core functionality was put in the back seat in development.

Developer Response
We are sorry that you're experiencing issues with the app update. We have answers to commonly asked questions at https://centier.com/digital-banking
Painful
10/08/2021

RSwing

Remarkably non-intuitive in the setup. Example:When setting up alarms you have to set up each one individually and in different categories. Just put a list of options with check boxes, apply the communication method to all of them. Also, stop asking for my email address and/or phone number to be typed out. You know what they are. This makes the initial setup absolutely painful and maintenance/reviews incredibly time consuming. Also, only one update per day for low balances, etc? This can be a security monitoring method that would allow me to lock down my account. If I get one notification every 24 hours, my account could be wiped clean almost a day before I found out. It has some fancier new features that will likely be ignored by most, but the core functionality was put in the back seat in development.
Developer Response 10/11/2021
We are sorry that you're experiencing issues with the app update. We have answers to commonly asked questions at https://centier.com/digital-banking
Holding my account hostage
Oct 17

Heistenberg
Updated review: Centier won’t allow me to access my online account until I agree to only receive communications in electronic format. There is no option to decline agreement. I don’t live in Indiana anymore and mobile banking was the only way I was able to stay with Centier, but this shows me it’s time to find a new, more convenient bank.Original review: I keep having random logins from strangers (!!!) and support has tried to be helpful but ultimately ineffective. I have changed my password multiple times. Even worse, I am supposedly set up for two-factor authentication and email notifications which do not actually happen. I am honestly kind of freaked out at this point and don’t know what to do.

Developer Response
We're really sorry that your experience fell short of expectations. We invite you to please reach out to us directly at clientsupport@centier.com or to 1-888-CENTIER (888-236-8437 so we can better understand your experience.
Holding my account hostage
Oct 17

Heistenberg

Updated review: Centier won’t allow me to access my online account until I agree to only receive communications in electronic format. There is no option to decline agreement. I don’t live in Indiana anymore and mobile banking was the only way I was able to stay with Centier, but this shows me it’s time to find a new, more convenient bank.Original review: I keep having random logins from strangers (!!!) and support has tried to be helpful but ultimately ineffective. I have changed my password multiple times. Even worse, I am supposedly set up for two-factor authentication and email notifications which do not actually happen. I am honestly kind of freaked out at this point and don’t know what to do.
Developer Response Nov 13
We're really sorry that your experience fell short of expectations. We invite you to please reach out to us directly at clientsupport@centier.com or to 1-888-CENTIER (888-236-8437 so we can better understand your experience.
Alerts Not Automatic
11/29/2019

sl 2020
I HATE that a purchase/transaction doesn’t send me a notification until AFTER IT HAS POSTED!!! My other banking/credit card apps send me notifications immediately, even when it’s still “pending”. The min a purchase is made, I would like to be notified instead of 2 days later when the money is leaving the account. My other bank app lets me know right when a transaction on my account originates and the money is no longer “available.” And I absolutely find this app inferior because I do not get alerts until days after money is in or out of my account
Alerts Not Automatic
11/29/2019

sl 2020

I HATE that a purchase/transaction doesn’t send me a notification until AFTER IT HAS POSTED!!! My other banking/credit card apps send me notifications immediately, even when it’s still “pending”. The min a purchase is made, I would like to be notified instead of 2 days later when the money is leaving the account. My other bank app lets me know right when a transaction on my account originates and the money is no longer “available.” And I absolutely find this app inferior because I do not get alerts until days after money is in or out of my account

• Bug Fixes & Performance Improvements

Version 26.7.3

Oct 6

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location