Chargie 4+

SCAM BEWARE

There is $15 a month ($180 a year) hidden convenience fee just to be able to buy a fill up from this company. Crunching the numbers, this is the absolute worst way to fill up your car. If you have a hybrid it is cheaper to buy gas. If you have an electric it is cheaper at the grocery store. Mind you, that $180 a year is strictly profit for the company, you don’t get anything for it other than to be able to buy the fill up. They will claim that they forgot to factor overhead into their price structure (oops!) and that they need the money for infrastructure, but then why is it so much cheaper elsewhere? What is this company doing so wrong that they can’t make money off of selling electricity by the fill up like their competitors? How are they so mismanaged that they can’t turn a profit without these deceptive business practices? I would suggest that it is because it is a scam. They trick property owners into installing their lines for a low low cost and then make it up — and more — by price gouging renters. BEWARE! And please don’t support this type of predatory capitalism.

Developer Response ,

Thank you for your review, customers like you help us improve. While the property management group collects session revenue at each of our locations, our Chargie Pro subscription ($15/mo) covers networking and maintenance costs to ensure a reliable and seamless charging experience.

Faulty app, support doesn’t care

My workplace recently installed Chargie ports at our parking lot, and it has been one of the worst experiences I’ve had with electronic charging. Immediately after downloading the app, I was charged $10 to even view the app’s functions which forced me to give the app a try. There is also no refund option for me to un-install (or at least it’s not easily discoverable).

For the last few weeks, I’ve been wasting on average 20-30 minutes EACH DAY trying to work with someone on support or from our parking lot management to activate their machines so that it would function. Most days, after a call or email exchange with support, the end result would just be for me to move my car and not charge my car.

Absolutely frustrated with this app, its inefficiency, and support team that sounded annoyed when I called them for support troubleshooting. Lots of bugs and connection issues that still needs to be worked out.

Developer Response ,

We're very sorry to hear about your negative experience with us and appreciate you bringing this issue to our attention. We'd love the opportunity to make it up to you and investigate your issue further. Please drop us a line at support@chargie.com.

5 Stars for Chargie!

I've been using Chargie chargers at my job every day, and I couldn't be happier with their performance and reliability. These chargers are incredibly dependable and almost always work flawlessly. On the rare occasion when an issue arises, their customer support team is quick to respond and troubleshoot, ensuring any problems are resolved promptly.

The NOC at Chargie is outstanding. They consistently catch and fix issues before we even become aware of them, which speaks volumes about their proactive approach and dedication to maintaining high service standards.

Our account manager is also exceptionally helpful. Whenever we have questions or need assistance, he is readily available and provide valuable support. It's truly rare to find an EV charging company that cares so much about its users.