City of Hope 4+

Since I was blessed with the opportunity to be seen at City of Hope Upland, I was given given the link to the app. The ease and the the ability to see, connect and submit documents goes without question. I can ask my Oncologist a question, see my test results, schedule appointments and get my visit details to name some of the many things you can do. I wanted to add that the service I have received at City Of Hope goes beyond any type of service I have ever received in any doctor’s office. The staff is friendly and diligent. My doctor is fantastic and follows up immediately with any concern that I might have. I cannot say enough about this entire organization!

Yes when we first came to City of Hope, we thought just for one moment there was hope and received a drop of that hope. Because when they can’t help you, they give up on you. They use doubtful words(unfortunately, we can’t scientifically help you, we are out of options, it’s time for that talk) and so quickly to move patient to nursing home, supportive care( and they are not even supportive) or hospice. They use fearful language around our love ones that gives them NO HOPE. They lie to cover up their mistakes and can’t be truthful to the family. The team is so disorganized and don’t communicate professionally. The first family meeting was with a nurse practitioner. How can you have a meeting without all active team members or the key players. I am seeing more and more patients suffer and the families losing their love ones because of not enough compassion towards God’s people. SIMPLE SADDENED MY HEART.

This app facilitates effective communication between doctors and patients. Patients can access test results at their convenience. If you have a question for your doctor, you can send your question via a message thru the app and the doctor can reply back to you via the app. Eliminates phone tag between patients and doctors. You can upload your medications via your app and should your primary care doctor change your medications you can update the changes via the app so your COH doctor will be aware of the changes. These are just a few of the benefits this app provides.