Coach USA 4+

Safe, Affordable Bus Company

Coach USA

    • 1.3 • 59 Ratings
    • Free

iPhone Screenshots

Description

Coach USA offers safe, reliable, affordable bus service. No more waiting in long lines! Use our app to view our bus schedules or seamlessly purchase your bus tickets. Simply show your ticket to the driver to scan when boarding for a truly contactless experience.

Whether you’re a commuter, a leisure traveler or a college student, Coach USA has your transportation needs covered. We make it easy for you to purchase a single ticket for a day trip or a multi-ride ticket for regular travelers. Create an account to help us remember your preferences and help you to get your tickets as quickly and easily as possible.

What’s New

Version 7.0

With this major redesign to the Coach USA app, we have enabled it to support great new features and functionality that we look forward to bringing you in the future. If you have used the previous Coach USA app here are a few helpful tips:

1) The quick link to your existing tickets is now in the top right of the screen instead of the bottom right.

2) You will need to log into your Coach USA account again to access your existing tickets.

Ratings and Reviews

1.3 out of 5
59 Ratings

59 Ratings

ekblue_1223 ,

Just drive

I had an early morning flight out of Chicago and since it was my first time traveling alone I figured I’d save myself the stress of driving. I did not, in fact, save myself any stress. I tried for literally five days to get tickets. I tried every combination of things I could think of. Different browsers, cards, devices— I tried downloading the app and making an account, I tried saving a payment method— none of it would work. It would buffer and then decline my transaction. I texted the help line to see if I could buy one in person only to get a thoroughly confusing response, so I called and they said “yes but there’s an up charge for doing so” (i didn’t care at this point I just wanted a ticket, and I had read/heard that it was 6$). I was able to get a bus driver to confirm that I could get one the morning of, so I figured everything was fine.
I show up the morning of (3:25 am) and the bus is like 10 minutes late. So already off to a great start. I get in and explain my problem, and he tells me to try again. Buddy, that’s what I’ve been doing for the past five days, I just want a paper ticket. My card declines on the reader. As per the last driver’s instructions I’d brought exact cash based on the website prices (+ $6 for the extra charge), but it actually ended up being $20 more.

Tldr: this app doesn’t work. Like. At all. The one function is to buy a ticket and I wasn’t able to.

whateverscammers ,

One star because there is no zero!

This app (and the company itself!) is ridiculous! I don’t know what developers meant by “see real time departure” or whatever else they put, this app doesn’t even have updated STOPS, PROPER TIMES AND GATES DEPARTURES which are on MANY occasions completely different then the one In port authority NYC. As a matter of fact, if you think you should rely on accuracy of this app, think again! And don’t ever rely on information provided! There are probably thousands of app developers who know what they are doing, I just don’t know how coach ended up with these??! Actually, this shouldn’t surprise us, considering how horrible Coach as a company is! The only reason they are still working is because there is no competition from upstate NY.

okaisl ,

Terrible company all around

Besides the fact that half of the busses don’t show up on time or at all, the app is incredibly annoying to use and inconvenient. They need to make it so I can save my card information in the app like nj transit. It’s annoying to have to manually input the information every single time I want to buy a ticket. And it’s confusing that used tickets remain in “my tickets” but say they’re expired. To add to that I’ve had tickets expire early despite them having an expiration date months in advance.

App Privacy

The developer, Coach USA, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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