Your Phone Is Your Ticket.
This app allows users to purchase NY Waterway tickets paper-free from any location and use their phone as a ticket. All personal information and payments are transmitted encrypted and stored securely.
NY Waterway has the largest ferry and excursion fleet in the New York Harbor. Since it's launch in 1986, it has served over 65 million passengers. With routes stretching along both the Hudson and East Rivers and a complimentary bus service, NY Waterway is an easy and comfortable way to travel to and from Manhattan.
- Secure ticket purchasing
- Your phone is your ticket
- Route maps
- Bus Locator
Bug fixes and stability improvements.
Ratings and Reviews
Logs you out at the worst times
It’s convenient but about once a month or so the app randomly logs you out- usually right after you’ve purchased a ticket so you’re about to board. This week I and another person had to beg to be let on bc we couldn’t log in and the boat was leaving, so we had to do it from the boat. The crew told us it had happened to about five people the day before. And the worst part is, your password never works to let you back in!
Bike ticket is NOT what I was thinking
I commute to Manhattan every day. Bought few bike tickets, thinking they are for bikes to ride in the city. It is not! It is to take your bike on the boat. Why would it be sold separately? Can I put my bike on the boat without me? Make those 2 tickets combined to avoid confusion. Otherwise app is working fine. Although, signing out at the least expected moment.
App crashes and they won’t let you on ferry
Both my wife and I have experienced the app crashing right before boarding and they wouldn’t let us on even though we have 7 day passes. This is a known issue (see other reviewers) so they should let people on who can show the app has logged them out and let them do it on the ferry. I’ll buy a paper pass going forward but has seriously stopped me from recommending the ferry to people who ask me about moving to Jersey.
With Family Sharing set up, up to six family members can use this app.