iPhone Screenshots

Description

The Transit Go Ticket App allows riders to buy bus, rail and water taxi tickets using their mobile device. No more worries about carrying cash for transit fare, Transit Go Ticket is good on King County Metro Buses, Sound Transit Express Bus, Light Rail and Sounder, King County Water Taxi, Seattle Streetcar and Kitsap Transit routed buses and fast ferry.

Learn more at: https://kingcounty.gov/depts/transportation/metro/fares-orca/transit-go-ticket.aspx

What’s New

Version 4.035

App enhancements

Ratings and Reviews

4.1 out of 5
985 Ratings

985 Ratings

Treasurefolk ,

Lost some money

Worked pretty good until the day I was at a stop and needed to go downtown. Stupid streetcar doesn’t show up when it should so I have to take the bus instead or wait 10 more minutes. Well already bought the streetcar ticket (you have to be ready to board) so now I buy the bus ticket as well. Happened to me twice. Finally ordered the orca card as we are staying a couple of months. Now it doesn’t matter who shows up bus or streetcar. Also I barely made it on a Sound transit bus at the Federal Way station. Tried to use this app with a transfer ticket as I just got off another bus. Luckily the driver was nice to us and explained it’s two different systems and let us on anyway. It can be confusing to a newcomer so once again the orca card will be fine to use on Sound Transit. This app works for a visit to Seattle. Just be aware of what you are boarding- Sound or Metro. You will need something else if it’s Sound, this app won’t work.

Darryl in the NoVAs ,

Works just fine

iPhone 6 on iOS 10. No problems as others have complained. The app did take a few seconds to start, pull up my ticket and activate, so don't wait until you're boarding the bus to do this. Otherwise, it works just fine.

The trip planner could be improved since it's just a mobile interface to their website, which I don't think is the most user friendly. At least being able to auto populate your location would be an improvement. If the location crosshair icon was supposed to do this, I couldn't get it to do anything.

Until ORCA goes completely virtual, this app is great for the infrequent traveler without a card.

circadian-slip ,

Automatically Logs Me Out

I’m really glad that a solution like this exists finally, and for the most part is has been extremely convenient using this app vs using an orca card. Getting tickets is seamless, and using them is almost as easy as scanning your orca card (you just have to tap the screen once you have activated ticket to show the bus driver the color of the days’ ticket).

But with new apps as always, there tend to be some growing pains.

I would argue the main issue with this app is what the title of this review suggests. Its a huge issue, not to mention an embarrassment, opening the app to purchase a ticket, but then all of a sudden you are automatically logged out randomly and you have to explain to the bus driver who doesn’t have the time of day to understand what you are talking about.

It’s a very frustrating UX to deal with, especially if you relying on this app to use 3 transfers for example.

Developers: If this is a security measure, please choose to implement Face ID or Touch ID in place of having to enter in an email address and password. It takes less than a second to do, and is arguably even more secure. But even then, I’m not at all convinced having to enter in your email and password is in any way necessary. That 10-20 seconds of time savings is crucial when you are a pedestrian relying on public transit.

Otherwise, I’m overall thankful that an app like this exists.

App Privacy

The developer, Bytemark, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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