ORCA is the Puget Sound’s all-in-one transit card. Use it to ride the bus, train and ferry in the Seattle-Tacoma metropolitan area. To get started, download the app and create an account. You need an ORCA card to use the myORCA app. You can connect your existing card or order a new card. Now you can manage your ORCA card anywhere, 24/7 with the myORCA app.
With the myORCA app, you can:
- Load fares instantly
- Check your balance
- Purchase and manage multiple ORCA cards
- Purchase daily or monthly passes
- Set up autoloads
- And much more!
With ORCA, you can pay for trips and transfers on Community Transit, Everett Transit, King County Metro, Kitsap Transit, Pierce Transit, Sound Transit and Washington State Ferries. Some exclusions apply on special trips and Washington State Ferries.
To use ORCA, be sure to tap your card on the ORCA card reader on board, on the train platform, or at your stop.
Reduced fare programs are available to qualified riders with low incomes, seniors (65+ years), youth (6-18 years), and persons with disabilities. Reduced fare cards work with the myORCA app, call 888-988-6722 / TTY: 711 to find out which card is right for you.
This app requires iOS 13 and above.
We've updated the app with usability and accessibility improvements, and other bug fixes.
Ratings and Reviews
Does the bare minimum
I appreciate that I can instant load my orca card on the app, but I have had trouble doing many other functions. The app logs me out of my account after every use, and does not integrate successfully with any password saving systems, which is a huge barrier to me using it. I realistically never want it to log me out of my account on my phone. Additionally, the auto-reload feature is full of bugs. I’ve tried to work around them by pre-adding payment options, etc, but it won’t let me set up an auto load without a backup payment, and it won’t let me select any backup payment options when I try to do so. Overall, the app is lacking the intuitive and trustworthy user experience required for the functions it provides.
Looks nice but slow and needs upgrades
My main issue is that it constantly logs me out rendering the app pretty useless. It’s extremely frustrating and for whatever reason it doesn’t play nice won’t the apple password manager so I have to manually add which just ends up with me constantly changing my password. I like the live time transfer info. Would love more maps and status updates.
What a joke…
The app has my e-wallet with multiple active credit cards, as well as my physical preloaded orca card. When I try to scan the app it launches apple wallet then pings back and forth between asking me to put the phone closer to the reader, scan my face, or enter my passcode. Your readers are too close to the ground to effectively use Apple Pay, nor should it even be necessary.
Also, why is it logging me out every time I close the app? Since when is that a practical approach for any application? Especially one thats commonly used on the fly. Picture yourself having to sign into an EZ Pass app every time you go through a toll. I’m a pedestrian. My hands are full, and I’m in a rush, trying not to get hit by a car, while trying to follow the instructions on my gps. Why is your app making all of that more difficult when the objective was to make it easier?
Developer Response ,
Hello there. The system currently does not accept mobile payments like Apple Pay. ORCA integration with such systems won't come until 2023. You still need a physical card to pay your fare. Regarding sign-in issues with the app, could you please email us at firstname.lastname@example.org? We have received similar reports and our team would like to work with you to remedy this. Thank you.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Central Puget Sound Regional Transit Authority
- 30.2 MB
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
English, Filipino, Korean, Russian, Simplified Chinese, Spanish, Vietnamese
- Age Rating
- Copyright © 2008-2022 ORCA All rights reserved.
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