I take the buss and train to and from school 5 days a week and although it’s a 20 min drive it can take up to 2.5 hours to get there depending on bus delays and time of day, since this app I’ve consistently cut my time in half. The convenience is incredible and the fare is perfect. The app is a little hard to work through with the boundaries but it just takes some practice. Hoping this continues and is expanded on because it truly does help!

Sometimes you get a ride like with in a few minutes others nobody at all the next and they don’t run all hours of the day or night witch I wish they would tell us when they have no drivers available but once you find one for the most part 75% they nice kind the rest of the time rude they don’t listen to where I need to go and they talk on a phone while driving and they don’t listen to when I say stop here please and I have to say forget it let me out you passed my stop if I could give them a half star they would cleaning vehicle is amazing part and sofar they stay in puyallup and I have to take a different kind of transportation as I don’t drive and frustrating part they stay local I’m already paying so why can’t they take me all over Washington state like Tacoma to seattle or seattle to puyallup or to sumner to puyallup open the boundaries more but they’re definitely nice comfortable relaxing liability safe driving for the most part. I’ve only had a few who are speeding. And I mean 65 in a school zone no joke I report them all the time and then they stair at me as they want directions to where I’m going and they point every block do I turn here? Do I turn here? No, you got a GPS use it but they don’t do but not all sadly this is the best way for me to get around though for like going shopping, doctors appointments coming from the Washington State Fair going to a local restaurant. It’s amazing, it just has a little bit of flaws

One of the biggest being marking where you are getting picked up, if i mark it at my house it tells me to go across the street, and my driver cancelled my ride cause of the pickup issue and i was trying to rebook it and it didn’t let me do that or use my orca card cause of the bad cell service that wouldn’t be an issue if i could just be able to make where i wanna get picked up at as at my house where i can still reach wifiAlso, the app doesn’t let you use a debit or credit card to add as a payment method, only orca cards or tokens or whatever, but if I dont have those i have to wait several days to be able to do that after i order the card, its stupid

This new app is way better than the previous one. Thanks for listening.