CoreNexa 4+

CoreNexa, LLC

Designed for iPad

    • 2.5 • 184 Ratings
    • Free

Screenshots

Description

Leverage the power of your business phone through your iPhone or iPad - anywhere, anytime. By using your iPhone or iPad, you can make and receive calls from your business phone, access your voicemail, business directories, recent calls, conference bridges and other valuable features, such as virtual attendant.

Some key benefits of the mobile app include the following:
· Making calls using your business calling plan and your business caller ID
· Receiving calls made to your business phone number on the app
· Being able to extension dial co-workers
· Using the shared contacts directory and having access to all extensions in the company
· Viewing recent calls
· Clicking to dial back any of your recent callers
· One-click to dial your conference bridges as a moderator or attendee
· Listening to your voicemail
· Updating your voicemail greetings
· Managing virtual attendant schedules, including the ability to override your current schedule
· Updating your virtual attendant greetings

To Use this App:
· Download and install the app on your iPhone or iPad
· Sign-in using your phone system portal username and password

NOTE: If you need more information or can’t log in, check with your service provider to see if you have the necessary permissions to use this application.

What’s New

Version 3.2.4

Fixed issue with answering calls while on a native call.

Ratings and Reviews

2.5 out of 5
184 Ratings

184 Ratings

ScreenMobileBA ,

Terrible Quality

I have every problem imaginable such as customer can’t hear me, I can’t hear customers but they can hear me, static, dropped calls, customers calls drop while ringing several times before they get through, missed calls when it never rings, customer says it rings several times on their side when I pick up on the first ring. I usually have to call back on a separate line just to be able to hear them. I have been through several troubleshooting call with the techs, moved from server to server, ran tests on my WiFi (no issue with my WiFi strength). This system would be great if it worked. It just doesn’t bc technology hasn’t caught up enough to ensure quality. I have no way to track how much lost business and money this has cost me but the aggravation I can and it’s at the peak of my tolerance! I’m done!

Echo6Delta ,

No problems EVER!

I have read the user review and my experience is contrary to all of the complains. I have not had any issues with the software as well as call quality issues. The CoreNexa App is strictly a VoIP (Voice Over Internet Protocol), which means the user must have a strong to superb WiFi or Data connection to the internet to have adequate or good call quality. I also tell my customers/users ahead of time so the “static” or “call quality issues” will not take them by surprise. I strongly suggest reaching out to your customers/users and ask them what environment they are attempting to place and receive phone calls from and if they have a strong Data/WiFi Connection. Making sure you gather all the details and data before troubleshooting the issues will yield better results than just complaining and making claims based on your feelings.

Ninjameredith ,

Run away. Run away now.

We all thought it would be easier when we switched from desk phones to cell phones with the CoreNexa app in January. It has been a nightmare. Regardless of strength of cell or WiFi signal, the quality of calls is simply atrocious. My job requires sensitive communication with people in crisis and when they cannot hear me or calls are repeatedly dropped, the situation is worsened...if I ever receive the call in the first place! More often than not, I will see a notification of a missed call or a voicemail when I have been stuck to my phone like glue and it hasn’t even rung. The team responsible for implementing this service has tried to advocate with the company to no long-term solution. We have had two updates pushed but things do not improve. It is a huge stressor for everyone in the agency.

App Privacy

The developer, CoreNexa, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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