Courier Journal 12+

As a subscriber I expect great local and National journalism from you guys. Do what others have forgotten. Bring non partisan journalism back. Make The Courier Journal the regional go to for honest journalism. It’s what the people want, and will be the main factor bringing older print media back to greatness in the digital age. You have the power!

I have just decided they discourage folk from the printed copy and give poor service, gives messed up printed copies, arrogant carriers who complain. That the paper cannot be folded off the print line because of their time crunch, when I lived in Windsor Forest I stopped getting the paper because Priddy would not put it in plastic on wet days and in the CJ brick box that we had built. On the occasion it was put in plastic, it was thrown on the ground in the wet grassy area. Now to discourage purchase, they change the price for the newspaper and charge for unknown services i.e. “color edition(or the like)”, paper notice, or “special edition(or such)” and do not notify you of the days they do not deliver due to snow. I though that once I moved fromWindsor Forest that things would change. At least Priddy folded the paper correctly and seldom doubled those ad inserts. The guy who is carrier now,is so anxious to use our restrooms, that he does not have time to just give you one of inserts for ads, he is just wanting to get his money.

Well I thought digital would be better, but this thing does not accept my password and then as it is changed it does not accept it again, this is a shameful excuse for a newspaper service or any service.

I don’t even know where to begin. I’m so frustrated with CJ. You can’t even call them with a problem anymore. No customer service on weekends so if you don’t receive the newspaper you’ve been getting for 4 decades, well, you’re just out of luck! If you call during the week, you MAY get a call back hours later, as their employees work from home as one opened up to me on the phone about 3 months ago when this happened, AGAIN. The CSR’s are very polite but their hands are tied. Honestly feel bad for these ppl bc they get the blame for the delivery department’s fault. You’ll never get the Sunday paper like they use to bring you when they messed up. If I wanted a digital paper, I wouldn’t have signed up for a REAL NEWSPAPER! I will cancel this as of tomorrow bc I’m tired of dealing with CJ. At one time, this was a very good paper. Not anymore! If you see a one star, it’s bc I had to give it otherwise they done deserve one star!