Cove Security 4+

Cove Smart, LLC

Designed for iPad

    • 1.9 • 207 Ratings
    • Free

Screenshots

Description

Cove provides peace of mind for you and your loved ones by giving you control of your security system from anywhere in the world.

Key Features:
-Arm and disarm your home security system from anywhere.
-Receive text and/or email notifications in the event of an alarm, or when the system is disarmed.

What’s New

Version 6.6.8

- Skybell camera integration
- Added "Keep Me Signed In" feature
- Added enhanced login security
- Other bug fixes

Ratings and Reviews

1.9 out of 5
207 Ratings

207 Ratings

cjtroiani ,

Love the service, not the app

First and foremost, the service has been great and generally works as expected. The app, however, struggles. Lately I’ve been getting sensor push notifications for doors opening and closing that aren’t actually happening in my house. I log in to the app to look at the activity and it’s not listed and the same lack of activity is reflected in the base station’s log (it’s ONLY showing up in the push notifications and isn’t actually happening - I even got a push for a sensor name that doesn’t exist in my home - is my account somehow tied to another?).

We were promised an awesome overhaul of the app a couple of years ago - is that still happening? If so, any way I can be added to the alpha/beta (I’d love to try it out!)

✌🏼🤷🏼‍♀️ ,

Terrible customer support

Have been contacting cove support for quite some time. I was hoping to get a system that would let me know who was coming and going from my business. It says who disarms it, but it’s only my name when it’s armed so I never know who’s the last person there. Contacted support. Was given the run around for about 4 months. Then was told they can’t help me and gave me a number to contact to cancel my service. Their service support has not authority to help you so customer service falls flat. None of their service team even care to help. Now all of a sudden my system has stopped entirely giving me notifications of who’s arming and disarming the system entirely. I doubt anyone is going to be able to help me so I’m looking at other options. I’m so disappointed I wasted so much time and money on this company. I looked up the CEO on linked in and he has set himself set up to be completely inaccessible to anyone using his service. It is not the way to do business now. CEOs of companies that make themselves available are extremely impressive. This guy is hiding because he knows Cove is lacking and there many unhappy clients. Very disappointed. Would never recommend cove to anyone.

Meg Kenobbie ,

Exactly What I Wanted

I almost let the negative reviews talk me out of purchasing this security system, and I am SO glad I didn’t. I never write reviews, but Cove deserves some love on this one! The most important thing to me is being able to control the system from my phone so I don’t scare my dog coming home (that alarm is LOUD) and response time from the security team. Cove provides you with the phone number for their security team so that you can add them to your contacts in case you have spam blocker. We had one alarm so far (luckily, a benign one due to miscommunication with our landscaper). The security team called at 2 minutes on the dot after the alarm was triggered, they dispatched the police to thoroughly check the property, and I was getting a response call within 20 minutes. Cove has everything I was looking for: easy DIY installation, easy to use app, reliability, quick response, and peace of mind.

App Privacy

The developer, Cove Smart, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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