Cox Panoramic Wifi

Name: Cox Panoramic Wifi
Rating: 4.3 (123490 reviews)
Author: Cox Communications, Inc.

生產力工具

僅適用於 iPhone

免費

12萬則評分
年齡

4+
歲
類別

生產力工具
開發者

Cox Communications, Inc.
語言

FR
+ 其他 3 種
大小

380.1
MB

iPhone

Panoramic Wifi app supports CGM4141 and TG1682 Panoramic Wifi Gateways. The Panoramic Wifi App gives you control over your home network like you have never seen before. It enhances your in-home wifi experience from Cox with new levels of personalization and control. Your app lets you easily manage all sorts of wifi options, including the ability to pause devices, set simple device names and see the top bandwidth users. You can manage your family by setting profiles, pausing wifi for dinner or bedtime as well as easier troubleshooting. The Panoramic Wifi App is required for installation of Panoramic Wifi Pods. Key App Features: - Cox User ID: No extra passwords to remember, just control with your Cox Primary User ID and Password - Manage your wifi network name and password. - Device Naming: See what devices are connected to your wifi network and give them nicknames for easy reference. - Profiles: Create profiles, like one for each family member, and assign devices to profiles - Parental Control: Manage device profiles to set bed times or limit when the internet can be accessed. You can pause all the devices for dinner! - Pause Wifi: Take any device or profile off the internet with a click - Advanced Security: Protection for your connected devices - Easy to Troubleshoot: Intuitive app tells you about errors without contacting tech support - Pods: Add and manage Panoramic Wifi Pod extenders to reduce or eliminate dead spots in your home Requirements: - Cox Panoramic Wifi Subscription - Cox Panoramic Wifi CGM4141 or TG1682 Gateway (check the label on the bottom of your Gateway for "PN: CGM4141COX" or "TG1682G") - Cox primary user ID and password Need Help Signing In: - Create a Cox user ID and password: cox.com/register - Look up your existing Cox User ID or reset your password: cox.com/password

評分與評論

4.3

(滿分 5 顆星)

12萬則評分

Splitting Bandwidths
2024/12/21

GM_CoreyMayjor
In the app, whenever I select to split the bandwidth (not recommended), & press save, it claims to save the settings, but it didn’t actually save, it just lies about saving the settings, even the website using the router IP address no longer allows for splitting the bandwidths, I had to go as far as to contact customer support, & they were able to split it, I even saw it reflect on my app, yet my app couldn’t of let me do this myself???? I honestly find that frustrating & a waste of time that I had to go through cox support just to bypass an option that the app claims is (not recommended), idc if it’s recommended or not, I had it split before I master reset it, I don’t see why the app doesn’t just actually save my bandwidth split option, instead of just claiming it did & open the settings again & it basically said JK!!! Like really……
Splitting Bandwidths
2024/12/21

GM_CoreyMayjor

In the app, whenever I select to split the bandwidth (not recommended), & press save, it claims to save the settings, but it didn’t actually save, it just lies about saving the settings, even the website using the router IP address no longer allows for splitting the bandwidths, I had to go as far as to contact customer support, & they were able to split it, I even saw it reflect on my app, yet my app couldn’t of let me do this myself???? I honestly find that frustrating & a waste of time that I had to go through cox support just to bypass an option that the app claims is (not recommended), idc if it’s recommended or not, I had it split before I master reset it, I don’t see why the app doesn’t just actually save my bandwidth split option, instead of just claiming it did & open the settings again & it basically said JK!!! Like really……
Unreliable! New “updated” router now blocking devices; NO help fixing from COX
2024/08/28

Justaperson82
When inquiring about adding an extender, the COX rep recommended I also exchange the old router for a newer “updated” router. I followed her recommendation (plus considering adding 2 cell lines to the landline and internet service currently with cox). After installing the new router and extender, I discovered one of the security camera systems was no longer available on my iphones or ipads. This had never been an issue with the previous router. Numerous phone calls and “resets” (now running into hours of time) have failed to correct this. The reps are courteous but just providing lip service; They just keep passing me to someone else or putting me on hold and later disconnecting. After lengthy conversations yesterday, (to no avail), I discover this morning that now all my devices are no longer connected and apparently blocked now. (One iphone and one ipad reconnected @ 2.5g, when I tried the reboot process). Prior to this morning at least everything was connected except the one security system. 14 other devices now will not connect. NONE of these issues existed on the “old” setup. If someone at COX doesn’t get this fixed soon I am pulling the plug on all COX services and will NO LONGER recommend or approve use of COX in any of my personal or professional activities. (So much for their “continuous care” service)
Unreliable! New “updated” router now blocking devices; NO help fixing from COX
2024/08/28

Justaperson82

When inquiring about adding an extender, the COX rep recommended I also exchange the old router for a newer “updated” router. I followed her recommendation (plus considering adding 2 cell lines to the landline and internet service currently with cox). After installing the new router and extender, I discovered one of the security camera systems was no longer available on my iphones or ipads. This had never been an issue with the previous router. Numerous phone calls and “resets” (now running into hours of time) have failed to correct this. The reps are courteous but just providing lip service; They just keep passing me to someone else or putting me on hold and later disconnecting. After lengthy conversations yesterday, (to no avail), I discover this morning that now all my devices are no longer connected and apparently blocked now. (One iphone and one ipad reconnected @ 2.5g, when I tried the reboot process). Prior to this morning at least everything was connected except the one security system. 14 other devices now will not connect. NONE of these issues existed on the “old” setup. If someone at COX doesn’t get this fixed soon I am pulling the plug on all COX services and will NO LONGER recommend or approve use of COX in any of my personal or professional activities. (So much for their “continuous care” service)
Worst cable and wifi EVER
2024/11/07

Lmb1212
After living in several cities and states amd going through many different providers over the past several years, AND after giving tjem NUMEROUS times to correct and improve, I will now attest that Cox Cable in Green Valley AZ is indeed the WORST provider of wifi and cable tv that we have ever experienced. For the cable, It constantly hangs up, goes out, skips forward, freezes, and goes totally black, whether it’s a recording or live tv, and the wifi/internet goes out so often that it has cost us hundreds of dollars in not being able to control our smart appliances (such as our thermostat) while we are away that we could have paid double for a reliable service and saved hundreds of dollars over just a few months. We’ve had service professionals come to our house several times, and while they are amazing, and do their best to address the issues, they can’t control the crux of tje problem, which is TERRIBLE CONNECTIONS. Some service techs have even admitted that they (Cox Cable) realize the service is bad in this area, but Cox has not felt the need to address the problem. I’m done. There are many other service providers to choose from, amd we will be contacting them tomorrow. We pay a lot of money for their “products”, and we refuse to continue to reward such poor service. Sincerely,Laura Billberry
Worst cable and wifi EVER
2024/11/07

Lmb1212

After living in several cities and states amd going through many different providers over the past several years, AND after giving tjem NUMEROUS times to correct and improve, I will now attest that Cox Cable in Green Valley AZ is indeed the WORST provider of wifi and cable tv that we have ever experienced. For the cable, It constantly hangs up, goes out, skips forward, freezes, and goes totally black, whether it’s a recording or live tv, and the wifi/internet goes out so often that it has cost us hundreds of dollars in not being able to control our smart appliances (such as our thermostat) while we are away that we could have paid double for a reliable service and saved hundreds of dollars over just a few months. We’ve had service professionals come to our house several times, and while they are amazing, and do their best to address the issues, they can’t control the crux of tje problem, which is TERRIBLE CONNECTIONS. Some service techs have even admitted that they (Cox Cable) realize the service is bad in this area, but Cox has not felt the need to address the problem. I’m done. There are many other service providers to choose from, amd we will be contacting them tomorrow. We pay a lot of money for their “products”, and we refuse to continue to reward such poor service. Sincerely,Laura Billberry
Still not fixed…
2021/07/14

Atkt9800
Several times I have spoken to Cox and made them aware that my wifi app is somehow 3 hours ahead of my actual time and they have me take the same steps over and over with no answer. One guy tried to say it was my phone?? Kinda odd considering my phone is in the correct time zone and displaying the correct time! How are we supposed to use the downtime and active time features if your app is telling my wifi that it’s 3 hours later than it actually is? This causes my daughters active time to begin and end at incorrect times, which meant yesterday she used some of today’s time and downtime has to be set with a 3 hour difference. Confused yet? Every time they tell me to do the same things….uninstall and reinstall the app, restart the modem and restart my phone and then when I tell them I’ve already taken these steps before contacting them, they have me do it again as if I’m either lying or being in contact with them is going to somehow change the results, which, in case you couldn’t already tell, has not made a difference whatsoever. These features would be so wonderful if they actually worked correctly. I know I’m not the only person with this issue…if you are going to ask for our feedback as customers it would be really great if you would actually listen and do something about it!!

開發者回覆
Hi, sorry you're having issues with downtime scheduler. Please reach out to us at cox.com/chat and ask for your account to be refreshed. If that does not resolve the issue, please let us know.
Still not fixed…
2021/07/14

Atkt9800

Several times I have spoken to Cox and made them aware that my wifi app is somehow 3 hours ahead of my actual time and they have me take the same steps over and over with no answer. One guy tried to say it was my phone?? Kinda odd considering my phone is in the correct time zone and displaying the correct time! How are we supposed to use the downtime and active time features if your app is telling my wifi that it’s 3 hours later than it actually is? This causes my daughters active time to begin and end at incorrect times, which meant yesterday she used some of today’s time and downtime has to be set with a 3 hour difference. Confused yet? Every time they tell me to do the same things….uninstall and reinstall the app, restart the modem and restart my phone and then when I tell them I’ve already taken these steps before contacting them, they have me do it again as if I’m either lying or being in contact with them is going to somehow change the results, which, in case you couldn’t already tell, has not made a difference whatsoever. These features would be so wonderful if they actually worked correctly. I know I’m not the only person with this issue…if you are going to ask for our feedback as customers it would be really great if you would actually listen and do something about it!!
開發者回覆 2020/04/06
Hi, sorry you're having issues with downtime scheduler. Please reach out to us at cox.com/chat and ask for your account to be refreshed. If that does not resolve the issue, please let us know.

We’re constantly making improvements to deliver the best in-app experience and make it easier for you to control your home network. Download this update to get the very best Panoramic Wifi experience. As part of our ongoing efforts to improve performance, security, and user experience, this update will no longer support devices running iOS 16. To continue receiving new features, enhancements, and security updates, please upgrade to iOS 17 or later. We appreciate your understanding and continued support. Included in this update: Bug fixes and other improvements.