Enhanced capability that enables guests to check in using a touchless experience for all reservations.
Say hello to the new CQ Hotels app: your way to a smoother stay at any Club Quarters Hotel. It’s like your personal assistant and our concierge got together to make sure you never have to lift a finger—except to tap your phone.
Here’s what the CQ Hotels app can do for your next trip:
Skip the Front Desk with Mobile Check-in and Check-out
The early bird gets the room with mobile check-in*, the fastest way to make sure your room is ready and waiting upon arrival. Time to go? Quickly check-out on the app (so you can handle that conference call you just got added to.)
*subject to availability
Travel Lighter with a Mobile Room Key
Travel lighter when you use your smartphone as your mobile room key. Just open the app, switch to the key page, and hold your device to your room’s door lock to open. It’s one less thing to carry—and one less thing to keep you waiting when you arrive. Take that, jet lag.
Love a little television, but hate fumbling for the room’s remote? Simply launch the app on your mobile device to see what's on TV, and tap to change the channel. Chilling out just got a little more chill.
Sail Through Booking a Room
When it’s time to book your next stay, we keep things short and sweet. With the option to securely save your name and address to your CQ Rewards profile, you can make your next reservation more quickly than ever before. Less forms to fill, more time to pack.
Explore Like a Local
We’ve loaded our app with tons of curated travel ideas culled right from our resident hotel staff, so you can eat, shop and be entertained in your city without missing a beat (or a must-see attraction). You can even book a TripAdvisor tour or open Uber right from our app—just click on one of our handpicked destinations and the address fills in automatically. Because when you finally have some down time, the last thing you want to do is waste time.
Check-in will be available via mobile phone app independent of where the reservation was made. Digital key is available on your mobile phone when you check in through our app enabling the guest to proceed directly to their room.
Ratings and Reviews
Clunky and waste of time
The concepts in this app are great, if they actually worked. Shows I’m signed in (Log Out is an option) but keeps asking me to log in, producing Something Went Wrong with each attempt. I can see reservations appear most of the time but when attempting to access them, it requires entering in email address or conf #, what’s the point of having a profile and being logged in to the app, if you have to keep entering all the info the app should in theory be able to pull from your profile. Still haven’t gotten the mobile key or checkin/checkout functions to work. What a joke.
The app is a nice idea but I’ve not been able to get all of the functions to work. I can’t use my iphone as a remote and haven’t been able to use the key function.
Developer Response ,
Thank you for downloading our app and for your feedback. We're sorry to see that not all the features were working for you; we'd be happy to work with you to resolve them. Please email us at email@example.com so we can troubleshoot the issues.
I downloaded the app an hour after I made my booking and it came back and said the name on my reservation does not match the name on my profile with them. I checked, and of course they match perfectly, so I deleted the app and had to check in at the front desk.
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
- Club Quarters Management Company, LLC
- 37.4 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Age Rating
- © 2020 CQ Hotels