Sonesta 4+

Tailored-to-You Travel

Sonesta International Hotels Corporation

Designed for iPad

    • 4.8 • 1.7K Ratings
    • Free

Screenshots

Description

Welcome to Tailored-to-You Travel
Earn Free Nights & Member Perks

Welcome to Tailored-to-You Travel
Distinct hotels and resorts. Spacious rooms ideal for extended-stay travel. Across the U.S. and in exciting destinations around the world, Sonesta has hotel rooms and suites for all the ways you travel.  Book hotel rooms and suites for business trips, family vacations and extended stay travel at Sonesta, the go-to family of hotel brands that welcomes the world.
Whether you’re looking for family vacation hotels, the best resorts for girlfriend getaways, hotels with meeting rooms—or simply a friendly face to welcome you after a long day—you’ll find what you need at Sonesta, one of the fastest growing hotel companies in the U.S.

Stay Safe with Sonesta
Guest health and safety is our number one priority. That’s why Sonesta’s new health and cleanliness program is Sharecare Health Security VERIFIED with Forbes Travel Guide.

Tripadvisor Awards
We win—you win. The 2021 Tripadvisor Travelers’ Choice Awards recognizes hotels with the best reviews—and 58 of those awards went to Sonesta hotels.

Earn Free Nights & Member Perks
Savings and special benefits—they’re all yours. Join Sonesta Travel Pass, our guest rewards program, for free today. You’ll travel with the best rates and all the little extras that make a stay amazing. Sonesta Travel Pass members enjoy a 5% discount when booking direct. Always. No strings attached. Not a member? Join today and start saving.

Meetings & Events
Work meetings. Custom events. Weddings, reunions, and friends getaways. At Sonesta, we’re all about bringing your vision to life—and taking care of all those little details that make an event unforgettable. Let’s start planning.

Earn More with the Sonesta World Mastercard
The Sonesta World Mastercard gives you the chance to earn up to 95,000 bonus points—that’s 6 free nights—along with upgrades, dining discounts and more. Apply now and start earning points towards your travel. (Conditions apply)

What’s New

Version 1.2.7

Plan a trip, manage your account, and book a room at any Sonesta hotel. The app makes it easy. Here’s what’s new in this version:

- Improved design
- Improved performance

Ratings and Reviews

4.8 out of 5
1.7K Ratings

1.7K Ratings

ooooooloopoooioooppp ,

Amazing Staff

I previously submitted a review for my lengthy stay at your White Plains property.
What made my stay so comfortable was the
amazing front desk staff. I just wanted to add Taki to my gratitude list. He was always concerned about my husband who was hospitalized and offered his best wishes and prayers. He kindness was greatly appreciated
and Sonesta should know what a great team they have representing your hotel.

Killrex8 ,

False advertising lack of customer service

I used the app where it showed multiple rooms available for the Mahway location. Upon arrival I was told the hotel was completely sold out. I asked if the front desk could call the other sonesta before driving there since I have a small child, she said no she couldn't. I called the reservation line from the app where they stated there were plenty of rooms available at Mahway and they could book one for me. I explained what I just experienced and so they put me on hold and called the hotel where they then said the hotel was completely sold out. I asked if anything could be done since I drove there with the app stating plenty of rooms. The closest sonesta would be 20 min away. They said nothing could be done. I called the help hotline and again I was told that they could file a complaint but that was it. I drove to the sonesta that was close by. They told me their rate was 167 the app was cheaper. There is a $300 deposit plus dog fee that also must be taken which is $75. Every person I have spoken with today was cold and not at all helpful. They lacked customer service and it was very different from my wonderful experience at the sonesta Parsippany-Troy- Morris plains. It's a real shame. I doubt I will be staying here anymore.

khos13 ,

This app is broken

This app is broken and you can’t reach anyone to fix it. I am missing points for previous stays but the app won’t let me send in the request for the missing points with out selecting the hotel from a drop down box or something, make sense but the problem is that there is not drop down box. So I can’t even send in the request. I instead tried to submit a request for help by emailing cooperate but the same this happened. The funny thing is that it said the hotel selection was optional when I tried to email cooperate but it still turned red and stopped me from sending the email.
So through the app I can’t: contact customer support, contact cooperate for help, update email addresses or submit requests for missing points to be applied.

App Privacy

The developer, Sonesta International Hotels Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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