Description

BANK ANYTIME, ANYWHERE
Check balances on checking, savings, certificates, loans, and credit cards. View history. Transfer money. Deposit checks. Pay bills. Manage services.*

FIND A BRANCH OR ATM
Locate the nearest CU SoCal branch, CO-OP shared branch, or deposit-taking fee-free ATM.

COMMITMENT TO SECURITY
Your security is our top priority. We take every precaution to ensure that your Mobile Banking transactions will be secure.*

*All information transmitted via Mobile Banking is protected with highly secure encryption methods that mask sensitive information. A password or fingerprint authentication is required every time you log on to Mobile Banking. Data and text charges may apply - check with your mobile provider. Eligibility requirements apply.

Federally insured by NCUA

What’s New

Version 3018.0.1

Miscellaneous bug fixes and performance improvements

Ratings and Reviews

4.9 out of 5
15K Ratings

15K Ratings

Mëèêę ,

Mobile Deposit issues

I loved the new update from a few months back. The only thing I didn’t like about it was the change in the mobile deposit section; I always thought that the auto-capture feature for taking check photos was an unnecessary hassle.

With the latest update, I can’t even seem to cash my checks anymore— the auto-capture feature keeps prematurely triggering, taking blurry, misaligned photos of the check.

Other than that, the app definitely has a 5-star user interface. But the mobile deposit is the most important feature for me, so the bugginess has been extremely frustrating. I just wish we could go back to manual capture for our check cashing.

Developer Response ,

Thank you for your feedback! We are sorry to hear that you are experiencing issues and we apologize for the inconvenience, Meeee. Our Member Care Center would love the opportunity to trouble shoot with you if you'd like to contact us at 562.698.8326, if the problem is persisting.

Nikkay0630 ,

Never Works

Literally between their ATM machines & mobile banking app, I’m ready to switch my accounts somewhere else. Their ATM’s never take my cash, maybe 30% of it. So I deposit it into my BofA business account & write a check to put in my CU acct (shouldn’t need to do this). Then when I go to deposit the check on the app still doesn’t work there either! We’re in 2020, not 1980... they need to get it together. And I shouldn’t “NEED” to go inside to see a teller or make multiple trips up there.

Developer Response ,

Thank you for letting us know about the issue you are experiencing with our ATM machines and mobile banking app, Nikkay0630. We apologize for the inconvenience and have been working on correcting these issues. Last week, we released a new update that corrected the issue with the check deposit feature within our mobile app. We are also working on updating our ATMs, in the meantime, if you text a zip code to 91989, you can find a listing of additional local ATMs within our CO-OP network. If the issue persists, please contact us in the message center within the app or give us a call at 866.287.6225 so we can assist you!

ChrisIntegrator ,

Bad web integration

Good luck attempting to apply for a loan inside the app. I got 99% of the way through the application, and it wanted me to accept the privacy policy, but in order to accept it I had to open it. The policy opened in a PDF document in the app’s internal browser. After reading the policy, I clicked “done” which of course isn’t “done” with the PDF, it’s “done” with the browser. Lo and behold, my entire nearly application is lost never to be found again. This would ordinarily have earned a single star rating, but I do like the rest of the app’s functionality, especially the recent addition of Zelle integration so +1 more star there.

Developer Response ,

Thank you for your feedback! We are sorry to hear that you had experienced issues and we apologize for the inconvenience, ChrisIntegrator. We are hoping that your experiences since have been nothing less than exceptional. We look forward to serving you for many years to come.

App Privacy

The developer, Credit Union of Southern California, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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