Cuddeback 4+

I gave it a 2 because I can view my pictures from multiple cameras on one plan, it supplies me the most basic of my needs.. Now as far as them being displayed in chronological order, or any order whatsoever, it doesn’t do that... you can’t save any changes to the system settings from the app.. cmon guys, let’s start competing with the other apps out there.. Temperature, Wind Direction, pressure, moon phase, ocean tide, tags to sort pics, data metrics processing how often certain deer come based on tags.. I’m ready to sell my whole system and settle with less cameras and more subscription fees to have all that from one of your competitors….. I’m fairly certain 99 out of 100 cuddeback clients will pay another $30 subscription to get that sort of experience and a small percentage will keep their current pricing for a basic plan as they already have.. Thank you for reading if you made it this far, we’ll see if this goes anywhere..

The whole purpose of getting this system was to be able to review the images on the application remotely. The application for some reason won’t load any of the 81 images it says are on the device. The interface is sluggish to the point it appears unresponsive. The app repeatedly crashed earlier today.

Be warned the camera system is more expensive than they list, really read the fine print.

Also, the user manual included with the camera claims it can take burst images or videos. The current online manual state the same. This is not true. I had to call customer support and they told me those modes were deactivated. I couldn’t believe the online manuals contained outdated information.

Also also, I attempted to update the firmware on the camera. The website directions state that you download the .zip file, open it, and install the files (contained within the .zip file) onto the camera. When I opened the .zip file there was a readme file that explicitly stated do not unzip the file and just use install the .zip file without unzipping it. So which is it?

I know the last two things have nothing to do with the application, but this system/product group is a mess. I can’t endorse any other brands (because I haven’t used them), but I would avoid this one.

Only useful function is being able to view pictures, but I already have access to them through text and email. I wish I had not bothered to download this app. Poor functionality, especially considering the price paid for the camera system and monthly plan. Settings should be accessible and changeable through the app.