Daily Yoga®: Yoga for Fitness 4+

Daily Yoga

I love this app. Since I started using it, my morning stiffness has almost disappeared. I use to feel like the tin man walking to the bathroom and walked like a woman 10 years older. When watching tv, my lower back bothered me. Sitting through a movie was becoming impossible. The tension in my jaws has lessened too. Unfortunately, I clench my jaws and teeth at night. The facial stretching and strengthening sessions have relaxed these muscles and lessened my morning headaches. I was a mess. Now I feel less discomfort, more energy, and improved flexibility. 😊

This app allows me to mix and match sessions to address my daily needs from the ability level, the length of each session, what I want to work on each day. I can’t imagine not having this app!

Great app, terrible customer service!!

I will be 100% honest. This is a good app. I enjoyed using it. However. I signed up for the yearly membership with the thought that I would use it. Unfortunately I did not use it as often as I intended to. For some reason this subscription does not show up in the subscriptions tab in the Apple profile like every other app that I have used. So I did not realize that I was going to be charged for auto renewal and I did not know when. The charge came out at a very inopportune time and when I contacted the company to request a refund they denied me referring to their guidelines of not having cancelled 24 hours prior to the auto renewal. Anytime this has happened to me with any other app (which has been on rare occasion) the company has understood and issued a refund. For some reason this company is not willing to accommodate. Great app, terrible customer service. Beware when purchasing that it is difficult to cancel should you decide to do so.

Update - So after some back and forth through email, the company offered to refund me half of the renewal fee and cancel my membership. So now I am paying $20 for nothing. I’m not sure how much more of a scam these crooks can pull. ***DO NOT PURCHASE THIS APP!!*** There are apps just as good that have much better customer service. Apple should be more selective of the businesses they allow to be on their platform.

Developer Response ,

Dear Yankee, thank you for your feedback, and we apologize for the inconvenience caused to you. We hope to solve this problem you encountered and provide you with better service. Can you email Support@dailyyoga.com so we can help? Looking forward to your email.

Downhill fast!

I wrote one review already and it never showed up I guess they deleted it! I have had the app for over 2 yrs now and really liked it and the community and made many new friends. Here lately the developers have been totally ignoring people when they have suggestions or complaints about things. They have been taking things away lately that made the app so fun to use like the challenges and the monthly puzzles which were very motivating to get you to do a session or also to do sessions you never would have before. They also have been promising new sessions on certain dates and not following through and ignoring people when they ask where the are. They took away the one way to find the new programs and sessions also and the make your own monthly challenge which instead is AI now and not changeable at all. I just wish they would go back to being the friendly engaging app they use to be!
I seen they said new courses weekly ha ha we are still waiting halfway through the month for this months new program! Also said join challenges yet they have took them all away except the monthly which is just a practice 20 out of 30 days for 20 minutes which doesn’t help you learn anything new like the old challenges did. Get rid of the AI bill crap and go back to the personalized experience the app use to be as you have people leaving in droves!

Developer Response ,

Thank you for your review, your feedback has been forwarded to our team for further discussion, don't worry we will launch new courses this month, please be patient. If you have any suggestions on how we can improve and enhance the user experience, please feel free to share with us. Please send an email to Support@dailyyoga.com