Dashr-App 4+

Best Option in the business

We have been using the dashr system, for the last 4 years and the amount of data we are able to give back to our athletes, parents, and coaches is amazing. There are multiple test that can be provided which help our company measure performance progressions in our athletes. Would definitely recommend this to trainers, sports organizations and athletes in order to stay ahead of the game.

Customer service horrible

I have emailed with no response with some technical response. I had the originals, worked great, upgraded to blue years later, worked ok, upgraded to silver and it doesn’t time the same like the algorithm is off. I have done THOUSANDS of run throughs. Call customer service to get help and guy (Brett I think) just says “we have 5000 silvers out and there isn’t a problem yet. Instead of actually troubleshooting just insinuates that it’s my problem. I tell him I will try again and will call back if trouble persists….and he just hangs up one me!!! Seriously? I spend thousands over the years and this is how a customer is treated. Awful I will update if it gets better. I am not impressed

Developer Response ,

Hey Coach, apologies for this experience. It is our understanding that this is now resolved, if that is not the case - please reach back out (info@dashrsystems.com or 844-443-2747). Our customer service rep thought that the conversation was over after instructions were exchanged - he did not realize he ended the call prematurely. Note that Silver uses the same timing protocols as our other systems but you want to make sure the athlete run 2.5-5ft away from the laser so that you are not hitting their legs. You can also place it on taller tripods to extend that window to 1-6ft.

Accurate, consistent, and efficient!

I heard good things but didn’t know what to expect at such a low price point. The instructions online are thorough and the system is incredibly easy to use. My athletes love it! I have been using it for years now and the time the online dashboard saves me is unreal. Check this system out!!