District Direct 4+
District of Columbia Government, Department of Human Services
Designed for iPhone
-
- Free
iPhone Screenshots
Description
District Direct (formerly District First) provides a convenient way for District Residents to apply for and manage food, cash, and medical benefits available in the District of Columbia. No more waiting in lines or on hold! District Direct allows you to securely access your benefits anytime, anywhere.
With the District Direct mobile app, you can:
o Complete and submit an application for public benefits
o Recertify or renew your existing benefits before they expire
o Upload and submit verification documents
o View your case status
o Update your contact information
o Report changes of circumstance, including household composition, expenses, and income or assets.
o Find out when your benefits will next be issued
o Get push notification alerts for important deadlines or actions
o View and print notices and letters in real-time
Download the District Direct app today and get benefits at your fingertips!
What’s New
Version 2.5.12
Minor bug fixes and enhancements.
Ratings and Reviews
Everything is fine until today
I normally have used to the app to submit applications and etc. I have been trying to submit a new application and when I am halfway through the process past the part where it asks for tax info and etc it just completely force closes the whole app and won’t let me get past that part I’ve tried several times since 8am. It is currently 1:05pm issue is still on going. Tried it on my iPad still the same issue.
Developer Response ,
Thank you for your feedback. We apologize that the App has not met your expectations and that you were not able to complete your application. We would be happy to assist you. Please contact us at (202) 727-5355 from 7:30 am - 4:45 pm, Monday – Friday.
Need to fix some problem with the app !
I created an account and first I could log in, but when I tried to sign in back again it keep saying that there is not an account with my e-mail address. So, I created another account and when I tried to put the info that it ask you to put and still it keep saying the info I put is not right and I called the DHS and they told me the info I put was right that they don’t know what is not letting link my case to my account. So, they gave me another page that I can go and from that page I was able to link my account to my ebt-card . They send me a temporary password to my e-mail and I was able to have access to my case. But, then I went back to the app and sign in with my user name and new password and is still don’t letting me access through the dc access app only I’m able to access to my account through the dhs page on line .
App can be way better
This app is trash. Doesnt track applications submitted online. The “new” app isn’t nothing but a new logo and same garbage content that doesn’t provide enough information about your case and or the progress of your application. This just feels like a new way for DC to divert people from coming into their offices and or handling the messy process of seeking assistance. Do better and stop wasting money on low budget app development. What are you really doing with those pandemic funds, Bowser??
App Privacy
The developer, District of Columbia Government, Department of Human Services, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
- Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- District of Columbia Government, Department of Human Services
- Size
- 70.9 MB
- Category
- Health & Fitness
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Amharic, Spanish
- Age Rating
- 4+
- Copyright
- © 2020 DC Department of Human Services
- Price
- Free