MedStar Health

Name: MedStar Health
Rating: 4.4 (885 reviews)
Author: MedStar Health

It’s how we treat people.

Only for iPhone

Free · Designed for iPhone

885 Ratings
Ages

13+
Years
Category

Medical
Developer

MedStar Health
Language

EN
English
Size

21
MB

iPhone

MedStar Health makes it easy to manage your healthcare needs. With our app, you can manage your entire family's health care, schedule appointments at your convenience, and get the care you need, when you need it. You can also integrate your wearable health data from Apple Health to see all of your health data in one place. App features include: - Schedule appointments, anytime. Easily search for, book, and manage your appointments when it’s convenient for you, 24/7. No need to call the office to book or change your appointments. You’ll have full control. - Manage your calendar with appointment confirmations, reminders, cancellations, and easy rescheduling. - Get care when you need it. Find your closest urgent care, and save your spot in line, or get care now with 24/7 telehealth. - Learn how to protect yourself from COVID-19. Quickly access COVID-19 vaccine and testing resources. - Improve your care. Share feedback about your healthcare experiences to improve your care. More features coming soon.

Ratings & Reviews

4.4

out of 5

885 Ratings

Adequate. Kludgy. Frustrating. Not for everybody
09/11/2023

TunaFish#5
Improved. Hardly ideal. Serves 2 functions: 1) provider lookup. 2) portal access. Portal access is like an app within the Medstar app. Happily, they've made it so you don't need to log in twice. Finally.Unfortunately, since the portal is like an internal app, you can't get notifications about new messages (from doctor, lab etc) you've received.

Developer Response
Thank you for your review. We are very sorry for your experience using the app. We have shared your comments with our patient portal team, but would also like to reach out to you for more information regarding your concerns. If you're willing, please fill out our secure online patient feedback form: http://bit.ly/mshpff. We hope to speak with you soon and will do everything we can to help.
Adequate. Kludgy. Frustrating. Not for everybody
09/11/2023

TunaFish#5

Improved. Hardly ideal. Serves 2 functions: 1) provider lookup. 2) portal access. Portal access is like an app within the Medstar app. Happily, they've made it so you don't need to log in twice. Finally.Unfortunately, since the portal is like an internal app, you can't get notifications about new messages (from doctor, lab etc) you've received.
Developer Response 09/14/2022
Thank you for your review. We are very sorry for your experience using the app. We have shared your comments with our patient portal team, but would also like to reach out to you for more information regarding your concerns. If you're willing, please fill out our secure online patient feedback form: http://bit.ly/mshpff. We hope to speak with you soon and will do everything we can to help.
Incomplete
11/09/2021

solipet
I have to assume that MedStar is in the process of switching from the older patient portal to the newer MedStar Health, but why roll out the new before it is finished? It doesn’t provide access to your medical history or your messages and without those, you still have to go to the legacy portal.Having two accounts is also annoying and the new system has a more restrictive password requirement, with only a limited set of special characters allowed - why?!Two stars only because it is a cleaner looking interface, so hopefully they bring all of the functionality of the portal in soon.
Incomplete
11/09/2021

solipet

I have to assume that MedStar is in the process of switching from the older patient portal to the newer MedStar Health, but why roll out the new before it is finished? It doesn’t provide access to your medical history or your messages and without those, you still have to go to the legacy portal.Having two accounts is also annoying and the new system has a more restrictive password requirement, with only a limited set of special characters allowed - why?!Two stars only because it is a cleaner looking interface, so hopefully they bring all of the functionality of the portal in soon.
Worthless-update
Jul 8

Jakeindc
Update/ so…. Developer got back to me asking for more feedback. Unfortunately the link asks for provider and facility feedback, not website feedback. Guess they don’t really pay attention to feedback. Doesn’t show most information. Can’t see labs. Don’t see the point of this app. It is just a link to the website.I like MedStar. It is just unfortunate that the web site is not very good and the mobile app is terrible. MyChart is an example of how it should be done.

Developer Response
Thank you for leaving us a review. We appreciate you bringing your concerns to our attention. Any comments submitted through our feedback form link, including website and app feedback is still encouraged and will be shared with the appropriate team to review and address. Additionally, the great news is that we will be moving to Epic/MyChart in the near future. We'd still like the opportunity to reach out to you directly to review your concerns in greater detail and to see how we can help. If you're willing, please fill out our secure online feedback form: http://bit.ly/MSHFeedback.We hope to speak with you soon. – MedStar Health Community Manager
Worthless-update
Jul 8

Jakeindc

Update/ so…. Developer got back to me asking for more feedback. Unfortunately the link asks for provider and facility feedback, not website feedback. Guess they don’t really pay attention to feedback. Doesn’t show most information. Can’t see labs. Don’t see the point of this app. It is just a link to the website.I like MedStar. It is just unfortunate that the web site is not very good and the mobile app is terrible. MyChart is an example of how it should be done.
Developer Response Jul 11
Thank you for leaving us a review. We appreciate you bringing your concerns to our attention. Any comments submitted through our feedback form link, including website and app feedback is still encouraged and will be shared with the appropriate team to review and address. Additionally, the great news is that we will be moving to Epic/MyChart in the near future. We'd still like the opportunity to reach out to you directly to review your concerns in greater detail and to see how we can help. If you're willing, please fill out our secure online feedback form: http://bit.ly/MSHFeedback.We hope to speak with you soon. – MedStar Health Community Manager
Worthless app
01/06/2023

Inkspot3inAnnapolisMD
Would rate zero stars if I could. Installed and was given option to link with my Medstar portal. As soon as I finished setting up my login for the app and went through the “Let’s get started “ screen, it took me to a completely blank screen with just the Medstar name and logo at the very top. There is nothing to click on so I can’t access or do anything. This is worthless! I agree with other reviewers that this is very disappointing from a major healthcare provider.

Developer Response
Thank you for sharing your feedback. We're truly sorry to hear about the difficulties you experienced trying to use our app. We'd like to reach out to you directly to see how we can help. If you're willing, please fill out our secure online patient feedback form: http://bit.ly/mshpff.
Worthless app
01/06/2023

Inkspot3inAnnapolisMD

Would rate zero stars if I could. Installed and was given option to link with my Medstar portal. As soon as I finished setting up my login for the app and went through the “Let’s get started “ screen, it took me to a completely blank screen with just the Medstar name and logo at the very top. There is nothing to click on so I can’t access or do anything. This is worthless! I agree with other reviewers that this is very disappointing from a major healthcare provider.
Developer Response 01/09/2023
Thank you for sharing your feedback. We're truly sorry to hear about the difficulties you experienced trying to use our app. We'd like to reach out to you directly to see how we can help. If you're willing, please fill out our secure online patient feedback form: http://bit.ly/mshpff.

Bug fixes and product improvements.

Version 2.1.3730

Oct 2

Data Linked to You

The following data may be collected and linked to your identity:
- Health & Fitness
- Financial Info
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics