
CareFirst 4+
CareFirst, Inc.
Designed for iPad
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- Free
Screenshots
Description
This application gives CareFirst members the ability to manage their health insurance through their mobile devices by providing secure, personalized information on items ranging from claims, deductibles, who’s covered, and downloadable ID Cards, to locating a provider or urgent care center near them. Members can also register for CareFirst’s secure member site, My Account, and maintain their account and communication preferences using the application.
What’s New
Version 4.16
Bug fixes, To make user experience smoother.
Ratings and Reviews
It never gets better
Honestly all of it is horrible - their website and this app and it makes no sense why. This is BCBS, it is one of the most profitable companies in the world, and we both cannot use the BCBS app or site resources despite not even at least being a BCN insurance offshoot. Logging in to the app or site is hit or miss, mostly miss for M O N T H S, now I can’t actually submit a claim UNLESS I go to the mobile app to save a draft, then complete it on a desktop because no attachment will save via mobile (I don’t want to use an app to get this stupid claim in it just won’t let me start one on any browser), but now the whole system fails to let me upload my superbill. Why does it never actually work? What do I do wait months instead of weeks to get my claim processed by mail? Because last time it was never actually processed. Copy and paste? No, it’ll shoot you to the bottom of a wrapped browser page and you can’t navigate any more. Heck, even the logo is somehow a very poorly cut out pixel mess that doesn’t even load appropriately. They can’t even get wrapping a basic website right or logging into their system at all. The irony is this wastes their money since BCBS has a more robust setup for other BCBS plans they refuse to utilize. What a joke
not worth one star not a good look for BCBS
I am sure that anyone that works at BCBS and needs help within this app is secretly using another insurance!
I do all my business on my phone and have successfully ordered deliveries and all times of the day, any day of the week at any time of the year for food service companies from large national/International vendors, small boutique vendors, local & national produce vendors and even a made to order vendor - NEVER have I had as much headaches as when using this sad excuse of an “app” from such a world wide company as BCBS!
It could be that this “CareFirst” is a smaller unit in Maryland and not able to be part of the behemoth’s web management system but I doubt it. It absolutely makes no sense how utterly nonsensical, useless & unnerving this stinky mess is to use…
Sadly we are tied to this “insurance” choice for one year or until the idiot that decided this one was better and more accomodating than Cigna hears enough angry users’ calls demanding better use of hard earned monthly pay for insurance.
Meanwhile, what a piece of nothing is this “app.”
CareFirst Lacks Care and Integrity with This App
Using this app is incredibly difficult. It’s slow, laggy, and full of glitches. Even basic tasks like typing into a text box are impossible, as the screen will jump or not respond at all. And that’s just to get into the app. Every time I try to view my benefits, ID cards, or any feature, in short it says, this is not available right now or please contact our team. But when I try to contact CareFirst, even that is inaccessible—forms and emails are unavailable, and calls aren’t being taken. It feels intentionally designed to deter users from understanding or utilizing their benefits.
Given the profitability of CareFirst is, this feels like a psychological tactic to frustrate users. On top of that, I’m concerned about HIPAA compliance. If the app is this buggy, how secure is it for handling sensitive information? Even though Okta is integrated, the lack of seriousness from developers makes me question its legitimacy. This app needs major improvements, starting with integrity and security.
App Privacy
The developer, CareFirst, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Carefirst, Inc
- Size
- 83.6 MB
- Category
- Health & Fitness
- Compatibility
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- iPhone
- Requires iOS 11.0 or later.
- iPad
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
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English
- Age Rating
- 4+
- Copyright
- © 2017 CareFirst, Inc.
- Price
- Free
Supports
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Wallet
Get all of your passes, tickets, cards, and more in one place.