MedMutual 4+
Medical Mutual of Ohio
-
- Free
Screenshots
Description
Welcome to the MedMutual mobile app. The app provides instant access to your health plan information and tools to help you manage your care.
Do you:
- Ever forget your health insurance ID card?
- Wish you could find in-network providers or facilities from your phone?
- Want to check how much a medical treatment will cost?
- Need to easily view your out-of-pocket healthcare spending?
Don’t sweat it. With the MedMutual app, we’ve got you covered.
For more information about all the app’s features, visit MedMutual.com/mobileapp.
What’s New
Version 10.1.0
As we continue to build upon our recent redesign, we're excited to share our latest improvements:
New functionality; Medicare Advantage members can now see their balance(s) for certain benefits right from their dashboard
Performance enhancements designed to create an even more responsive and intuitive experience for our members
Bug fixes to tighten the experience
Ratings and Reviews
Excellent Customer Service
I am new to MedMutual and was told that their customer service was good and now that I am utilizing their services I can tell you that everything I had heard was absolutely correct. The Customer service is by far the best I have ever experienced.
One of the worst apps I’ve ever used
Kind of crazy that a company pulling in $2b of revenue a year can’t build a semi-functional app, let alone one that works as it should. App crashes constantly for no reason, many buttons on the main screen have no functionality or just start a perpetual “loading” status as a spinning wheel pretends to be working on pulling up your current claims.
It’s 2023, an app this simple and lacking in any kind of complex design could be written by an 18 year old during a 24 hr hackathon. Good luck getting any use from this app on a first, second, or even third try.
Some Things Work & Some Do Not
Some days I am able to view claims and some days this crashes the app. Some days I am able to see my balances and other days it just spins and spins. I have not been able to view my ID card in over a year. The app acts like it was a successful event, but it triumphantly reveals blank space. Yes, my app is up-to-date and, yes, I have tried the functions more than once. There is no reason for this app to perform so poorly when it used to work very well.
App Privacy
The developer, Medical Mutual of Ohio, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Medical Mutual of Ohio
- Size
- 16.9 MB
- Category
- Health & Fitness
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- ©2024 Medical Mutual of Ohio®
- Price
- Free