DHL Express Mobile App 4+

DHL Express

Designed for iPad

    • 4.5 • 5.7K Ratings
    • Free

Screenshots

Description

The new DHL Express Mobile app lets you track your shipments and manage your deliveries all in one place. You can locate the nearest DHL Service Point for parcel drop off or collection, and quickly check shipping rates too – right on your smartphone. Advanced GPS location services and camera barcode scanning are also available. Download DHL Express Mobile today.

What’s New

Version 3.5.1

- Bug fixes and ongoing security and performance enhancements

Ratings and Reviews

4.5 out of 5
5.7K Ratings

5.7K Ratings

CommanderGlycon ,

Gotta give this app some love.

I was hesitant at first to download this app because of all the negative reviews. But they seemed a bit dated, so I figured, “What do I have to lose?” Right? I could always delete it and go to the company website on my computer. Turns out this app was sufficient for my needs and I had no problems at all.
None.
Zero.
Zilch.
Nada.
So having said that here on Tuesday, June 9th 2020 it would appear that at least it works just Jim Dandy on my antiquated iPhone 5S that I prefer because it fits into my front pocket.
So, maybe they fixed the issues without any fanfare or something.
I opened a free account and changed a couple things about the way I wanted the package shipped that was heading my way without ANY problems.
Be nice if people would give some props when developers actually fix problems but this is the world we live in.
Five Stars.

GoodMusicPlease? ,

App refuses to load with password manager.

As others have said, I have FedEx, UPS, USPS, etc and I also use the LastPass app to auto fill my passwords. The DHL iOS app will not load after I enter my password and then press login. Delete and reinstall with the latest update does not help the situation. From the text message, long press the tracking number and I get a new window and a quick response from the DHL website directly. Suggestion for iOS dev, rebuild from scratch. Your existing baseline is critically flawed and a waste of time and memory space. I need to track my products from China, Hong Kong, Taiwan and other Far East locations. And yes I only use DHL International Services. But this iOS app is for the dogs. It just doesn’t work. Clean sheet it, and rebuild it with a different perspective because the old one is completely broken. Sorry but that is bottom line. February 28th, 2020. App deleted.

Rextanka ,

Great for tracking, utterly useless for anything else

This app is great for tracking but fairly useless for anything else.

DHL did not test this app, the UI is inconsistent and badly designed.

Details:

Cut and paste is not supported.

You can’t copy a waybill number from the top of the tracking details page. Selecting text is disabled in that view.

In the “in transit” details subview on the “to me” view, if you try to select the waybill number it takes you to tracking details. Even though there is a link highlighted on the right. Really it should allow the waybill to be selected to allow a text cut operation. It should change view only if the link is selected via a touch event.

You can’t paste anything in the chat “how may we help you” text box (so if you want to supply a waybill number accurately you’ll need to flip between this app and somewhere else, or write it down and attempt to enter it accurately which is hard to do on a small keyboard)

If you have a problem with customs clearance (and since DHL ships a lot from Europe, I this is likely) this app is horrible.

Developer Response ,

Hi Rextanka. Thank you for your feedback. We are always looking to improve the app experience. You are welcomed to email us at dhlexpmobileappsup@dhl.com with any suggestion you may have.

App Privacy

The developer, DHL Express, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • Search History
  • Identifiers
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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