Doctor On Demand 17+

Video doctor visits, 24/7

Doctor On Demand, Inc

    • Free



Connect face to face with a doctor, psychiatrist or psychologist through video on your iPhone or iPad. Doctor On Demand by Included Health works with or without insurance and is available at reduced rates through many major health plans and large employers. You’ll always see your cost upfront and won’t receive a surprise bill after your visit.

Doctor On Demand by Included Health’s providers are licensed, board-certified and US-based. With an average patient rating of 4.9 out of 5 stars, our physicians, psychiatrists, and psychologists have experience across many specialities.

From colds to cholesterol, our providers can treat hundreds of issues online through video. Just like an in-person visit, your doctor will take your history and symptoms, perform an exam, and may recommend treatment - including prescriptions and lab work, if needed. Doctors can also access your vitals, such as temperature and blood pressure, through our integration with Apple's HealthKit. If your employer or school requires a doctor's note, one can be provided.

Doctor On Demand by Included Health also offers a private space to meet face to face with a psychologist or psychiatrist through video. Choose from a diverse group of therapists and work with them to address what’s important to you from the privacy of home. You can also take a free mental health assessment to find out if you will benefit from talking to us. Our therapy and psychiatry appointments are available in as little as two weeks, much faster than finding a traditional provider.

Here are some examples of how we can support your full mind and body health:

-Cold & Flu
-Urinary Tract Infections
-Sinus Infections
-Acne, Rashes & Skin Issues
-Screenings for High Cholesterol, Diabetes & Thyroid Issues
-Headaches & Migraines
-Stress & Anxiety
-Grief & Loss
-Prescription Refills

Doctor On Demand by Included Health lets you avoid the hassle, wait and cost of a walk in clinic, urgent care or ER. You can chat virtually through video with a doctor 365 days a year–weekends and holidays included.

Below are some frequently asked questions about our app:

When are doctors available?
Our physicians are available, on call, and standing by 24/7/365, weekends and holidays included. You can see a doctor immediately or schedule a visit at your convenience. If you would like to see a psychologist or psychiatrist, you can schedule an appointment 7 days a week.

Is insurance accepted? How much does a visit cost?
Our services are available with and without insurance. We also partner with many top employers and health plans to reduce your cost. See exactly what your visit will cost before you connect.

Who are the doctors?
Doctor On Demand by Included Health's trusted, US-based, board-certified physicians, psychiatrists and licensed psychologists have an average of 15 years experience and come from diverse backgrounds with a variety of specialties.

How does it work?
Connect face to face with a medical doctor right from your phone in as little as five minutes. Just like an in-person visit, the doctor will take the patient's history and symptoms, and perform an exam. Doctor On Demand by Included Health also offers a private space to meet with a psychologist or psychiatrist through a video visit from the privacy and convenience of home–or anywhere you are.

What can you treat?
From colds to cholesterol our medical doctors can treat hundreds of issues, including cold & flu, urinary tract infections, allergies, headaches, sprains and skin conditions. They can also order labs and screenings to help with preventative care and help manage chronic care conditions. Doctor On Demand by Included Health’s psychologists and psychiatrists can see you for anxiety, stress, depression, PTSD, trauma and loss, relationships, postpartum and behavioral therapy.

This service is available nationwide, in all 50 states and the District of Columbia.

What’s New

Version 3.72

We’ve made stabilization and performance improvements to make the app work better for you. If you have any feedback or experience any issues, please reach out to

Ratings and Reviews

4.9 out of 5
106.4K Ratings

106.4K Ratings

Kitt0190 ,

Easily my favorite doctor’s office

I just used this for the first time ever after learning that it’s now free through my employer. I was nervous at first but my doctor was very friendly, kind, inquisitive, and patient. She was also an active listener who confirmed what I was trying to say and asked questions to learn more. I wasn’t rushed at all or pushed into the usual routine of taking prescriptions and coming back in three months. The Covid pandemic has taught us all that a lot of things can happen during those three months including not being able to go see the doctor at their office. She wrote a prescription, submitted a referral, and prepared a lab order for testing. After our session the app prompted me to choose where I want to do my tests (They use LabCorp and Quest) and then sent my order to the lab and provided me with the labs address, phone number, and hours of operation as well as if walk-ins are accepted. My doctor also offered to submit the information to my Primary Care Provider or submit a request to the Doctor On Demand Care Team to get me a virtual primary doctor also included with my employer benefits. She said I can use either one as my primary or both to just make sure they each have all the latest information so nobody gets their signals crossed. This was a very pleasant experience that I thoroughly enjoyed. That could be because it was from the comfort of my LazyBoy recliner which never hurts! 😉

jekoorb ,

Save the hassle of waiting at a doctor’s office, urgent care, or emergency room! Highly recommend!

I’ve been to my daughters pediatrician twice this week, er once, have been in constant contact with their office... for them to only initially run two flu swabs for them to come back negative. Her fever was sky high (over 106 on forehead) and they dismissed it because it was a forehead thermometer, which I demonstrated it read me correctly, and she had a dose of Tylenol before being seen about 45 min.... her fever persisted so long she developed an ulcer in her mouth on her lower gum line! I know my daughter better than anyone else and if I’m going out of my way to switch my work shifts around to make sure she’s getting the medical attention she needs only to walk away with nothing, no diagnosis or anything... it’s very discouraging! I’ve had about 10 hours (that’s being VERY generous) of sleep since Tuesday! At this point it’s not only taking a toll on my baby but also her caregiver!

Instead of going into the office to get her swabbed for strep that they 100% failed to do so between 3-4 staff members I’ve been in contact with all week, I looked up telemedicine through my UnitedHealthcare, found this app, was a quick set up and a wonderful experience!! I recommend this very much!!!! You won’t regret it!

I NEVER do reviews but I’m so blown away, I just had to! I wish I had contacted them sooner!!!

AshNRo ,

Convenient & quality care

I started using Dr on Demand because my insurance sent me an email that they covered it and I liked the idea of being able to meet with doctors from my living room. I’m currently working with a psychologist and a psychiatrist and the quality of care is just as good as being in an office except I don’t have to wear pants lol the best part is they are ON TIME. I’ve never had to wait beyond our appointment time to start a session. I did have a connectivity issue once but the customer service team had great service and refunded my copay and didn’t charge my insurance for the visit. I like that I can read a bio about my doctors before I choose to work with them. Some are available the same day and others don’t have appointments available for a few weeks, but I find scheduling options open up a lot more after your initial visit, at least for therapy. Haven’t needed to use it for a medical visit yet but I would totally use this app if I needed an antibiotic or something like that vs having to go into my normal primary care office and waiting an hour or more.

The only downfall to this app is that you cannot get in touch with doctors between appointments. I can imagine why that is, but it would be so awesome if it had a messaging or voicemail service, even if they charged per message or had limitations on how often/what you could use it for.

App Privacy

The developer, Doctor On Demand, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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