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Premera MyCare offers members a single point of access to the in-network, virtual care options available in their plan. The app provides timely and personalized virtual care experiences in the following areas:

Primary and urgent medical care
Mental health care
Substance use treatment
Health management such as diabetes care and physical therapy

Primary and urgent medical care
Get on-demand, text-based and video-based care from board-certified doctors for common conditions, including (but not limited to):

Cold, cough, and flu
Urinary tract infections (UTI)
Muscle sprains and strains
Seasonal allergies, asthma, and respiratory issues
Skin conditions, rashes, bites, and sunburn
Nausea, stomach flu, and gastroenteritis
General health questions

Mental health
Be your best self with convenient access to text- and video-based talk therapy. Access to psychologists and medication management is available.

Substance use
Access kind and respectful virtual addiction care to help you feel like your old self again. Address alcohol use disorder, opioid use disorder, and other addictions through virtual therapy and other treatment.

Physical therapy
Conveniently prevent and treat pain from anywhere. Get a video consultation with a physical therapist and a personalized plan with guided exercises.

Premera MyCare is not for medical emergencies. If your condition is life- or disability-threatening, call 911 or go to an emergency room.
Refer to your benefit booklet to see whether your health plan includes access to Premera MyCare.

© 2020 – 2021. Premera Blue Cross is an Independent Licensee of the Blue Cross Blue Shield Association serving businesses and residents of Alaska and Washington state, excluding Clark County.

What’s New

Version 3.2.0

• More detailed member account information added to dashboard
• Bug fixes and minor design enhancements

Have feedback? Please reach out to MobileFeedback@premera.com.
Like the Premera MyCare app? Please rate it!

Ratings and Reviews

4.7 out of 5
562 Ratings

562 Ratings

INTPinator3000 ,

They were here for me at 4am 👍🏼👍🏼 A+

I got beat up at a 7-11 by a random lady that refused to wear a mask at 2 in the morning. I have ptsd and I was having a hard time getting it out of my head. I got to talk to someone who sent me resources for therapists and they are checking in on me later. They really are 24/7 CARE. thank you so much

NurseHeatherRN ,

Can’t do much

The doctors can’t do anything or won’t. Why have a service if you are going to just be giving advice a nurse can give. You’re a dr maybe don’t work for a company like this if you just want to practice as a nurse. I have an infection, I know I do… I have had this before but because the dr can’t examine me they weren’t able to do anything. Ok that’s fine, but don’t have an app that charges me, my insurance etc for a visit when you are strapped and can’t do anything without examining a patient. I’d say working from home isn’t working for you and definitely not your patients, maybe get a job in urgent care.

Developer Response ,

Thank you for sharing your feedback. We're sorry to hear that you're unhappy with your visit experience. 98point6 board-certified physicians are able to diagnose and treat a wide variety of conditions, while also giving you expert guidance and trusted reassurance. Patient well-being is the clinic’s utmost priority and occasionally a physician will refer a patient to seek in-person care if they believe it’s the safest and most effective treatment plan. You can learn more about what 98point6 treats at https://www.98point6.com/what-we-treat/. If you have any questions about the service, please don't hesitate to reach out to the 98point6 customer support team at 866-657-7991 or email support@98point6.com.

courtsong ,

Will notify you if there’s a wait

One of the most frustrating parts of going to a medical office is the waiting room. I appreciated how this app allowed me to take my place in line, the go about my business. My phone was notified when the care provider was engaged.

App Privacy

The developer, Premera Blue Cross, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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