doTERRA Shop 4+

So much potential

This app has had a number of updates but sadly seems to be going backward rather than forward. It’s very difficult to find products. There’s no link to find haircare, the facial line, supplements…etc. So instead of ranting I’d like to make a helpful suggestion that would make this app user friendly especially for those who are new to using it. There are quicks link for respiratory, musculoskeletal, nervous, integumentary, digestion…. Add links on the same page for “skincare, spa, hair care or simply body care”; “nutritional supplements”; “cleaning products”. I think you understand. I have the most recent update and it will take me more time than I have to brows the website for what I’m looking for. The “”Brows All Products” link used to have a link for everything including new products and special offers. Please make it easier to find things. Thank you.

Developer Response ,

Pirate Fairy, we appreciate your feedback and value your experience using the app. If you could please email us at: mobliesupport@doterra.com, we would love to take your feedback and input into consideration.

No way to browse

I would have previously gave this a 5⭐️ review. When I want to look through the products I can’t. I have to type a product in the search. This REALLY bummed me out when the Sunscreen line came out because I missed some of the products as I couldn’t see the NEW stuff. The app is no longer the easy way. In fact I help many of my team when placing their orders to be able to get the most out of their money and points. This has got to change sooner rather than later. I hope this can go back to the old way. Bug fixes should not get rid of valuable pieces. Please fix as soon as possible otherwise the app is non-functional and ends up being no usable.

Developer Response ,

SpankysKitten, we appreciate your feedback and value your experience using the app. If you could please email us at: mobliesupport@doterra.com, we would love to take your feedback and input into consideration.

New update feels like a downgrade

The browse all function was the best part of this app. It’s difficult to find products now without knowing exactly what you’re looking for. Sometimes I like to browse the different categories and see what my options are but this updated app doesn’t make that possible. I like the idea of using the app over the website but for now the website is the better option. Please bring back browse all.