EcoFlow - Power a New World 4+

decent but needs some kinks knocked out

overall this app is pretty good. functionally, it works most of the time, except i have noticed that the app doesn't seem to report A/C usage when viewing a device that is remote to the current location of the app. i see wattage flowing for output, but i don't see it for the A/C input. Once i’m physically on the same network, then A/C input flow is displayed properly. to be clear, i use products at two different locations. when i am at one location viewing devices at the other location, the real-time A/C input data isn't working or perhaps it isn't working some of the time.

Another informational improvement that would be a good to add feature, would be an actual troubleshooting process section. example: i set up a new River 2 Max, but i didn’t immediately join it to WIFI, or update the firmware. the unit must have went to sleep, and after this the bluetooth connection method wasn't working. the unit would not turn off with the 3 second long press of the power button. i finally was able to make it turn off after i attached my laptop to the USB C connection. its as if the unit needed an actual use, before it would acknowledge a “turn off” command. Information such as that should be in a troubleshooting section. way better choice as opposed to what folks were stating in forums, which was to completely drain the battery, and then it would naturally turn off.

Could be 5 stars if…

I love our Eco Flo delta pro, and we use it to power our RV since it has a built-in 30 amp RV connection. I gave it only a four-star rating after using it for several months. It would have a five-star rating if it allowed both the car charger and solar to charge at the same time, and if it made it easier to connect to a car alternator to charge the battery back up. It’s the only unit on the market that does all that it does, and is designed specifically to have the ability to use in an RV, but it doesn’t allow for easy on the go recharging from an RV add an efficient speed when it limits you to eitherOnly the hundred watt eight amp car charger or solar panels. Most built-in RV lithium battery systems have a connection to either of the main alternator or a second alternator that can charge the battery back up at a much faster rate so that it’s ready to go when you reach your next location to camp. I don’t want to see just an improvement in the next model that allows that, I want an adapter made to allow that more easily with the existing original Delta pro I have.

Developer Response ,

Hi, we are very sorry for the inconvenience. Could you please contact us at support@ecoflow.com? Our support team will try to solve those issues for you. Thank you.

I need landscape support.

I use an iPad Pro 12.9 with Apple's "Magic Keyboard case" which forces users into a landscape mode and when app developers insist on only allowing their app to be used in portrait mode it really detracts from the experience. I will hold and use my device the way I see fit. The app will sense the user's choice and present the app accordingly. That is how it works. The app does not dictate how the user shall hold the device. Put that out of your mind. There is no reason to not support a whole other mode of holding the device. Please enable landscape mode it's 2024 for cryin out loud. Basically. EDIT: Again, need landscape support. Gonna drop stars for now. It's 2024 people how do we not have support for how people decide to hold their devices? EDIT: Latest update November 2023, still need to be able to hold my tablet this way (holding tablet up landscape style, the way my first-party keyboard accessory limits my use of the device) PLEASE flip the little toggle in the dev app that says "enable holding device that way=TRUE" thanks a lot EDIT again: Still need to be able to hold my tablet sidways. Thank you.

EDIT: MONTHS LATER I am UNINSTALLING this app because ECOFLOW will NOT enable me to hold my tablet the way I want to hold it. THE APP follows the user, not the other way around. ZERO stars.