UniFi Network is an app used for configuring and managing your UniFi Network controllers and devices.
The app is perfect for when you need to access your controller remotely. Most features that the web controller provides are present in the app.
You can view the dashboard, devices, clients, statistics, insights, alerts, events and more; view detailed information about devices and clients. You can also configure or upgrade your devices, block clients etc. from almost anywhere in the world.
Please make sure your controller is on version 5. It is possible to connect with the app to controllers with older versions, but some features may not work properly.
How to - configure a new controller on a Cloud Key:
1. Make sure your Cloud Key is on and in factory default state (solid white LED).
2. Go to "Controllers".
3. Make sure your Cloud Key supports Bluetooth. If not, your iOS device and the Cloud Key must be on the same L2 network. If this is a problem (e.g. if you don't have a Wi-Fi network yet), and have a UAP, you can access the Cloud Key by scanning the UAP's QR code. Tap on the "Connect to AP" button in "Devices", then follow the on-screen instructions in the wizard.
4. Tap on the "Add Controller" button. The Cloud Key should automatically be discovered.
5. Follow the on-screen instructions in the wizard.
How to – access your cloud controllers (from unifi.ubnt.com) using Cloud Access:
1. Make sure your device has access to the Internet.
2. Go to "Account" and tap on "Log in".
3. Enter your credentials and tap on "Log in".
4. Go to "Controllers".
5. Your cloud controllers should be automatically displayed in the list.
This is an alternative method for configuring UniFi APs. The app is designed for anyone who wants to control their UAPs right away without configuring a controller.
- APs need to be physically connected to a network that provides DHCP.
1. Make sure the UAP is on and in factory default state (solid white LED).
2. Go to "Account" > "Standalone Devices".
2. Make sure your iOS device and the UAP are on the same L2 network. If this is a problem (e.g. if you don't have a Wi-Fi network yet), you can access the UAP by scanning its QR code. Tap on the "Connect to AP" button and follow the on-screen instructions in the wizard.
3. The UAP should automatically show up in the "Standalone Devices" list.
4. Tap on your device in the list, then on "Configure" in the top right, and configure your device.
If you encounter any problems, please check out our knowledge base at help.ui.com, or contact support at firstname.lastname@example.org or from the in-app chat.
Thanks to Icons8 (www.icons8.com) for providing some of the icons in the app.
In this version: new dashboard, AP setup wizard.
• New dashboard with major updates. Sites button was moved to a three-dot button menu on this screen.
• Added new device pop-up and setup wizard for unconfigured APs.
• Added activity and history to client detail.
• Added support for linking from upcoming UniFi app.
• Added support for some new device models.
• Updated app icon and launch screen.
• Moved alerts to dashboard.
• Control center now uses pull-to-search instead of permanent search bar.
• Accessibility improvements.
• Updated AR feature.
• Updated translations.
• Fixed UniFi OS device reconnection and session expired detection.
• Various UI fixes and improvements (setup wizard, settings, animations, client detail).
Ratings and ReviewsSee All
After a little research I recently installed a cloud key, 16 port POE switch, a UniFi security gateway and 4 access points. I’m an amateur and know just enough to get myself into trouble. This system rocks! It was Super easy to get going. It gives you a ton of information via the app (90% I have no idea what it is! But I’m learning) With a little Google search I can easily manage the system. Just this morning I got a STP alert and was able to easily (once I figured out what STP meant) find the issue and resolve it. It turns out that a SONOS player that was wired directly to the network was also communicating via wireless to another SONOS, wired to the network, creating a loop which was slowing the network. The system had already stopped the loop on its own. I simply unplugged one SONOS from the network and problem solved. The whole family is super happy with the new network and it’s speed (only limited by our ISP). I’m a Ubiquiti fan now!
Pretty good app, but please improve.
Generally this app has a large degree of functionally regarding setup and control of your UniFi hardware. However, the appeal has exceeded the actual usefulness for me. Things that should be easy like searching for new access points or switches worked zero percent of the time. I had to go back to the desktop PC and web interface to made the new hardware adding process work. Likewise, something simple like adding your DNS servers (say openDNS) is not easy or intuitive. Much of the functionality is hidden under layers and layers of options, which is a undesirable thing when you have a mobile device as your user interface. I also feel like the screenshots for the app tend to appear very useful, for example monitoring specific traffic to social media sites, but in truth there is very limited access to this type of information through the app. In all fairness, I am not a network professional, which appears to be the demographic ubiquiti is catering to, but there is an expectation when you put some thing out on the Apple store, that it will be easy for your typical consumer to use. Networking is black magic and someways, so this is a very difficult task for the developer. My advice would be to consider less technical users when you develop your smart phone applications becauseI think these are the folks that will use these applications, unlike the IT professionals who prefer the desktop web based interface.
One step forward, two back
I am really happy to see an update and it all seems to work really well! It’s still miss several features, but I know they’re coming!
The problem I actually have are the colors. They are very bright and hard on the eyes, and I’m young. Maybe it’s the OLED screen on the X, but I think they are too bold in general. They just need to be a little softer. I do like the definition between the colors though. I love the new icons/tabs at the bottom of the screen. They look really slick.
I know this is also very nitpicky, but I really, really, dislike the new app icon; of a UniFi AP. UniFi is so much more that Access Points at this point, it’s an entire ecosystem and network. I really don’t think having an Access Point as the icon is appropriate and I just don’t want to click on it. It makes me cringe. Maybe it’s because it looks too much like a weird button? I’m fine if you want to update the icon (it needed it), but I really wish it would be reflective of the whole product line. The old icon was great. Maybe just some fresh colors and make it flatter. Less is more now a days, which I feel is how the app is headed, which I like, aside from that icon. Please, please, change it. Maybe a picture of a network jack? I don’t know, but not an access point that is so nondescript, that it looks like somebody’s poor implementation of a button.
- Ubiquiti Inc.
- 165.7 MB
Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Catalan, Czech, Danish, Dutch, French, German, Norwegian Bokmål, Simplified Chinese, Spanish, Swedish, Traditional Chinese, Turkish
- Age Rating
- © 2020 Ubiquiti, Inc. All Rights Reserved.
With Family Sharing set up, up to six family members can use this app.