NOTE: Insight is used to manage ONLY the listed set of NETGEAR's Insight Managed devices. Insight does NOT manage all NETGEAR Devices.
Insight Managed Devices
SMART MANAGED PRO SWITCHES:
WIRELESS & WIRELESS ROUTER GATEWAYS:
SRK60 Orbi Pro
SXK80 Orbi Pro WiFi 6
SXK30 Orbi Pro WiFi 6 Mini
NETWORK STORAGE DEVICES:
Monitoring and firmware management of NETGEAR ReadyNAS 420, 520, 620, 3000, 4000 and 5000 series
Here is the full list of devices Insight manages by model [https://www.netgear.com/insight/devices.aspx]. Make sure your device is on this list to ensure your device will be manageable by Insight. After download,
create your Insight account and let Insight help you add your Insight managed devices and create and configure your network.
Use Insight to discover, register, install and configure your Insight managed devices - switches, wireless access points and router gateways, and storage devices, as well as to setup your wired and wireless networks.
Additionally, with the Insight app you can check the status of your network, re-configure and fine-tune settings and troubleshoot. You also can receive alerts and notifications on critical and important events related
to your devices and networks. Most of the features available on the Insight Cloud Portal are available on the mobile app, making the NETGEAR Insight app an excellent tool to help stay on top of all your Insight-devices
based networks. Additionally, with the Insight app, you have direct access to NETGEAR Help and Support. You truly have full visibility and control of all your networks in the palm of your hand – anytime, anywhere.
Unlike most network management solutions, NETGEAR Insight is a complete unified network management solution built specifically for the SMB market. With the easy, user friendly networking experience, NETGEAR Insight app enables
multi-device configuration, network management, monitoring, and service deployment of select NETGEAR wireless, switching, routing and storage devices.
* Remote access into your networks and devices from anywhere right through your phone
* Unified and simplified multi-device configuration from your phone
* Unified cloud management of both wired and wireless networks
* Manage multiple network locations from one screen
* Troubleshoot issues and get NETGEAR Support right from your Insight app
* Intuitive mobile user experience
* No additional need for cloud controller, appliance, network manager, or PC/server
NETGEAR Insight Managed Devices -- check for list of devices managed by Insight [https://www.netgear.com/insight/devices.aspx]:
* Insight Managed Wireless Access Points – Meeting the need for higher bandwidth, multi-user support
* Insight Managed Switches — Networking made simple
* ReadyNAS Storage — Powerful, scalable
Now NETGEAR Insight supports landscape mode for tablets. Additionally, the NETGEAR Insight Cloud Portal is also available at https://insight.netgear.com.
- Supports multicast DNS gateway on NETGEAR Pro WiFi access points.
- New widgets for the Location Summary and Wireless dashboards.
- Adds AP device-level per SSID statistics under Devices.
- Adds wireless channel support for WAX625, WAX628, and WAX630E models.
- Supports static routing on Orbi Pro WiFi 6 SXR30, SXR50 and SXR80 models.
- Supports WiFi Scheduler on Orbi Pro WiFi 6 SXR30 and SXR80 models.
- Adds Scheduled Subscription Activation for Insight Pro subscription keys.
Ratings and Reviews
Logging in is slow and confusing
Login authentication is slow. Clicking on "Web Interface," which seems to be the only option for managing the device, asks you to authenticate over and over again. Actually, the management interface may have opened in a browser window, but the app fails to take you to it.
Config changes are slow to take affect but I think it's due to the device, not the app.
Not impressed & it’ll cost ya
OK Netgear, people actually use their iPad horizontally not vertically. And some actually type either on the screen or with a keyboard and the keyboard is horizontal. OMG if its designed for iPad, at least test it on an actual iPad. Or even an iPhone for that matter. Think horizontal. My second issue is: REALLY? You are going to charge per device? OMG just another way to extract money from your loyal base. The third issue is the extreme labor intensive way to add each device. Seriously there is no option to have it search an existing, functioning network and you simply supply the password for all or each device? Unbelievable. And create another account/password and alternately use Facebook credentials as an alternative? Please think about IT security. On the positive side, the interface is very pretty. The layout from what I saw before I gave up was clear and appeared easy to work with. But I suspect very few will have the time/patience to set this up and then find themselves with another yearly/monthly $ draw from their assets. Netgear makes great products and this app, if fixed, should be FREE as it would encourage more purchases of their products.
Developer Response ,
Thank you for your input. We are working on improving the tablet support and the device onboarding flow for future versions of the app.
Absolutely unintuitive, slow and poorly documented
I have been a netgear customer and evangelist since 1998. it saddens me that the company that gave us the Orbi has brought the Insight line of products to market too. I am guessing Netgear sacked the orbi team and had a bunch of IT interns develop this app and the hardware too. The app locks up frequently, it keeps saying that the product i am registering is registered with another account but then magically the device gets registered to my account. changes made to devices take way too long to show up. the documentation is not current and does not reflect reality. I have my MCSE, A+ and Net+ certs and i have not been able to get a master and receiver configured! and whatever you do DO NOT CONTACT SUPPORT!! levels 1 and 2 are reading off screens and have ZERO real world experience with any netgear products and level 3 (the product development team) could not answer the most basic questions (eg. “what is the line of sight operating distance of the WBC502 in access point mode. NOT IN AIRBRIDGE MODE). sorry netgear, you lost a long term loyal customer.
Developer Response ,
Sorry for the inconvenience. Can you please contact us at firstname.lastname@example.org? We can help you resolve the issue. Thank you.
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- NETGEAR, Inc.
- 186.2 MB
- Requires iOS 12.0 or later.
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
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