ECOVACS HOME 4+

Robotics for All

Ecovacs

    • 4.2 • 11.6K Ratings
    • Free

iPhone Screenshots

Description

ECOVACS HOME debuts! With awesome connected features, our latest App allows you to control your DEEBOT anytime, anywhere, and takes your cleaning experience to a new level.

By connecting to your DEEBOT, you can:
• Start, pause, or stop cleaning
• Set a regular cleaning schedule
• Set voice report, suction power, and Do-Not-Disturb time*
• Receive notifications from your Wi-Fi enabled robot*
• Share DEEBOT with your friends through multiple accounts*
• Receive software and firmware updates*
• Access instruction manuals, video tutorials and FAQs, and contact customer service

And you can do much more with your advanced mapping DEEBOT (powered by Smart Navi™ Technology):
• Set up Virtual Boundary™ to create no-go zones*
• Use Custom Cleaning to customize any cleaning area you want*
• View real-time stats from the visual map of your home, areas cleaned, and cleaning time*
• Adjust water flow level when DEEBOT is mopping (Robots with mopping function only)*
*Features vary with models. Go to ecovacs.com to see detailed features of your model.

Plus, you can control your DEEBOT with simple commands through Amazon Alexa and Google Home**.
**Smart Home commands are available only in some countries/regions.

Requirements:
Wi-Fi with 2.4 GHz or 2.4/5 GHz mixed band support only
Mobile device with Apple iOS 10.0 or later

Need help? Visit ecovacs.com for more information or to contact our customer service team.

What’s New

Version 2.2.4

1.Add Swedish language in our App.
2.Bug fixes and enhancements.

What's your most wanted feature? Tell us at:
app.pm@ecovacs.com

Ratings and Reviews

4.2 out of 5
11.6K Ratings

11.6K Ratings

IWA TULIP ,

Good kit slightly marred by poor software maintenance

I have had my two DEEBOT 900s for almost a year. Initial installation was a headache partly because of poor documentation but the enthusiastic support techs more than made up for that.
To be honest I am not sure whether the software is entirely the problem that still plagues my installation. It seems to be a compatibility issue caused by one bot being a little older than the other. This means I cannot use the same OS for both. I must use Home for one and 2017 for the other. The Home installation is much more buggy and freezes all the time. On average I have to reinstall the entire system every month if I want to use it regularly. Irritating.
Conclusion? Great value for money - they work well cleaning a mostly stone floor around 185 sq metres. The dust box needs regular emptying and you have to check it manually because the “box full” function does not work. So if you don’t mind the challenge of the software it is a good buy. By the way they updated the manual so it is easier to use now.

Hhinkll ,

Excellent vacuum/mop

Have been overall satisfied with the evac. Does the same job as competitive bots i have used but mop is very cool and convenient in one bot.
Sometimes a little finicky when moving the charger to another floor. Doesn’t seem to recognize the saved map, but not a big deal as it maps out new or adjusts when finally recognizing saved map. Small dust bin but hasn’t presented a problem, easy to clean. Smart design with cleaning tool storage on the bot. Wish the charger had a mount for the mopping plate when not in use.
I wet the mop pad as the water spray is light even on the highest setting which seems to help the mopping quality but it is still very streaky. More water spray is needed. Larger water cartridge would be ideal. I do wish it had a sensor to stop the vac and alert you to when the water is depleted so you can refill or choose to continue. Right now it keeps going so if you’re doing an entire floor you may not know where it ran out. Tracking that on the map would be cool.
App is good, room maps are great. Run the vac without mop for initial mapping run as rugs and carpets drag the mop plate. Ability to customize room features is key to avoid rugs and carpets when mopping plate is installed. We put chairs on top of counters so job is unobstructed but the vac does a good job of recognizing obstacles and avoiding, like my dog.
Would recommend the evovac and will most likely upgrade when new features improve the bot.

Bluegoldwing ,

Worst app on the planet!

I just received th Deebot osmo robot vacuum and tried 5 times to connect it to my router with ZERO luck!
Follow up: three days later and I’ve finally got the robot to connect! The problem was my routers security system. I was using MAC address authentication, which isn’t compatible with these robotic devices, because they don’t have MAC addresses! I had to change the router to WPA2 and it connected the first try! I’ll return after I get it to map our home.
Update three months later. I’ve had more problems with this allegedly “intelligent” cleaning robot, than the law allows! Almost every time I turn it over to clean the main brush (using the procedure in the manual) it looses the map and has to recreate a new one. I had been scheduling one cleaning on Saturday and just recently added Wednesday. It is now bumping around like it’s never been here before! This robot is NOT consistent!
Seven months later. All the complaints listed above are still valid, plus some! This device is FAR from being the intelligent device you claim it to be. It continues to bump around aimlessly and goes over the same areas it has just cleaned, multiple times. I have repeatedly reset the map, hoping it will “remember” where its been and clean consistently. Fat chance!

Developer Response ,

Sorry for any inconvenience brought to you. Could you please send more details(product model, phone version,issue description/request, pictures or videos) to our email which is customerservice@ecovacs.com.This would be very helpful for us to solve the problem. Or you can visit https://www.ecovacs.com/global/support/contact-us/ for service support, thank you.

App Privacy

The developer, Ecovacs, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

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