eDreams: 항공편, 호텔, 자동차

Name: eDreams: 항공편, 호텔, 자동차
Rating: 4.5 (47048 reviews)
Author: eDreams

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4.7만개의 평가
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여행
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eDreams
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+ 12개 언어
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여행을 생각하고 계신가요? 저렴한 항공편을 찾고 계신가요? 저희 앱을 다운로드하고 꿈에 그리던 여행을 떠나세요! 저렴한 항공편을 찾고, 여러분의 숙박을 위한 최고의 호텔과 기타 숙소를 보여주며, 렌터카의 훌륭한 거래를 협상하거나 공항에서 목적지까지의 교통편을 예약합니다. Jeju Air, Vietnam Airlines, Korean Air, Asiana Airlines, Vietjet 등 저희 항공사들 중에서 저렴한 항공편을 찾아 여행을 예약하세요! 저렴한 항공편 600개 이상의 항공사 중에서 저렴한 항공편을 찾아보세요. 다양한 항공편은 장거리 비행부터 Jeju Air, Vietnam Airlines, Korean Air, Asiana Airlines, Vietjet 등과 같은 항공사와 함께하는 저렴한 저비용 항공편까지 제공합니다. 저희와 함께 항공편을 예약하면, 앱에서 직접 탑승권을 다운로드할 수 있으며, 실시간으로 항공편 상태를 추적할 수 있습니다. 저희 여행 앱에서 이상적인 항공편과 가장 저렴한 가격으로 티켓을 찾을 수 있습니다. 호텔 2백만 개 이상의 호텔과 다양한 유형의 여행에 맞는 숙소를 확인해보세요. 호텔 제안을 쉽게 검색, 예약 및 비교할 수 있습니다. Lotte Hotels & Resorts, Shilla Hotels & Resorts, Park Hyatt, Marriott Hotels & Resorts, InterContinental Hotels & Resorts 등과 같은 호텔을 검색할 수 있습니다. 또한, 저희와 항공편을 예약하면 호텔에서 최대 40%까지 할인 혜택을 드립니다. 항공편과 호텔을 검색, 비교, 예약하세요. 저희가 모두 도와드립니다! 렌터카 예약을 렌터카로 완성하고 싶으신가요? Hertz, Avis, Europcar, Alamo, Budget 등 800개 이상의 렌터카 업체에서 차를 제공합니다. 차량을 렌트하고 원하는 속도로 여행을 떠나세요. 저희 여행 앱은 여러분의 여행을 위한 휴가, 저렴한 항공편, 호텔 거래 및 렌터카뿐만 아니라 더 많은 기능을 제공합니다... 앱을 다운로드하고: 모든 항공편의 탑승권을 예약하고, 이용 가능하면 즉시 체크인합니다 새로운 항공편 추적기 기능으로 항공편의 상태를 실시간으로 확인하세요 계정을 만들어 실시간 항공편 상태 알림을 받으세요: 게이트 번호, 수하물 벨트, 지연 또는 취소 등 "내 여행" 섹션에서 항공편 일정, 예약 참조 또는 수하물 허용량을 인터넷 연결 없이도 확인하세요! 저희 무료 여행 가이드를 다운로드하여 여행지에서 할 일을 알아보세요. eDreams는 저렴한 항공편, 호텔 및 렌터카의 최고의 거래를 찾는 데 도움을 줍니다. 저희 여행 앱에서 항공편을 검색하고, 비교하고, 항공편 + 호텔 티켓을 예약하여 40% 할인 혜택을 누리세요. eDreams를 다운로드하고 Jeju Air, Vietnam Airlines, Korean Air, Asiana Airlines, Vietjet 등의 항공사에서 저렴한 항공편과 호텔을 찾아 여행을 떠나세요. 다양한 항공편과 호텔을 비교하고 여행에 맞는 예약을 하세요! 저희는 매일 여러분의 휴가와 여행 꿈을 실현하기 위해 노력합니다.

평가 및 리뷰

4.5

5점 만점

4.7만개의 평가

Booking directly with airline is same as Prime member price
9월 3일

AntonioNealsWorld
I recently booked a flight using this app. I was told that I get a discount by buying a prime member so I signed up to be a prime member and paid the fee.. I then check on the airlines flight schedule and found that my flight was the same price as the discounted price given byeDrens. Went to check in and was charged again for my seat which I paid for already on the eDreams site I then lost my seat and had to sit in the back of the airplane because I waited until the day before because it was my understanding that I already had booked my seat. The problems just continued from here.. change the flight, then told I can’t do a partial only a full change on both tickets to get a full refund. I ended up paying close to $350 for work should’ve been $160 purchase. Beware of all their policies even if you pay for the extra cancellation fees and a prime membership. If you don’t follow it, they will not refund you anything and then they will directly to the airlines site and the flight the flight even if you didn’t just run around to siphon your money out and then you get stuck paying all this extra money for nothing.. I hope to saves you from the frustrations that I faced

개발자 답변
Thank you for taking the time to write a review and share your feedback.We are grateful for your opinion and hope you will choose us again for your future travels. Sincerely, App Store Support
Booking directly with airline is same as Prime member price
9월 3일

AntonioNealsWorld

I recently booked a flight using this app. I was told that I get a discount by buying a prime member so I signed up to be a prime member and paid the fee.. I then check on the airlines flight schedule and found that my flight was the same price as the discounted price given byeDrens. Went to check in and was charged again for my seat which I paid for already on the eDreams site I then lost my seat and had to sit in the back of the airplane because I waited until the day before because it was my understanding that I already had booked my seat. The problems just continued from here.. change the flight, then told I can’t do a partial only a full change on both tickets to get a full refund. I ended up paying close to $350 for work should’ve been $160 purchase. Beware of all their policies even if you pay for the extra cancellation fees and a prime membership. If you don’t follow it, they will not refund you anything and then they will directly to the airlines site and the flight the flight even if you didn’t just run around to siphon your money out and then you get stuck paying all this extra money for nothing.. I hope to saves you from the frustrations that I faced
개발자 답변 9월 5일
Thank you for taking the time to write a review and share your feedback.We are grateful for your opinion and hope you will choose us again for your future travels. Sincerely, App Store Support
I’d leave zero stars if I could
2022. 04. 01.

Scrambler2013
All of the negative reviews are spot on! The company is a complete sham. They don’t obey their own policies. They seem to be based abroad, which probably protects them from fraud lawsuits. I booked a flight and then cancelled it two hours later because I found a better deal. They claimed to have a 24 hour cancellation window. I have an email confirming my cancellation time. They refunded just the $50 for a $700 flight. When I called to ask, different people gave different answers. One person was a complete ahole and said that 24 hours doesn’t mean 24 hours, but that it is calendar day, India Standard time! So even though I book a flight US EST, if the time in India when I book is 11:59pm, then I only have 1 min to cancel because when it hits 12:01am, my cancellation window has closed! Another person admitted to me that I made the cancellation in a timely manner, but that their back office delayed contacting the airline and that they didn’t want to eat the cost for their mistake. A third person stated that I needed to contact Swiss air directly because they don’t do those sorts of things! I did call Swiss air and after spending two hours on hold, they told me that the ticket was never booked or charged by eDreams! The crooks are just trying to steal money! I’ve filed a complaint with the US Dept of Transportation. These crooks should not be allowed to operate in the US!
I’d leave zero stars if I could
2022. 04. 01.

Scrambler2013

All of the negative reviews are spot on! The company is a complete sham. They don’t obey their own policies. They seem to be based abroad, which probably protects them from fraud lawsuits. I booked a flight and then cancelled it two hours later because I found a better deal. They claimed to have a 24 hour cancellation window. I have an email confirming my cancellation time. They refunded just the $50 for a $700 flight. When I called to ask, different people gave different answers. One person was a complete ahole and said that 24 hours doesn’t mean 24 hours, but that it is calendar day, India Standard time! So even though I book a flight US EST, if the time in India when I book is 11:59pm, then I only have 1 min to cancel because when it hits 12:01am, my cancellation window has closed! Another person admitted to me that I made the cancellation in a timely manner, but that their back office delayed contacting the airline and that they didn’t want to eat the cost for their mistake. A third person stated that I needed to contact Swiss air directly because they don’t do those sorts of things! I did call Swiss air and after spending two hours on hold, they told me that the ticket was never booked or charged by eDreams! The crooks are just trying to steal money! I’ve filed a complaint with the US Dept of Transportation. These crooks should not be allowed to operate in the US!
Terrible service and losing information
2023. 04. 07.

arwarren129
I downloaded the app and from day one it was an issue. I booked a flight and then wanted to change the date, I cancelled the original flight and booked another one. My old flight was still showing and I called just to make sure it had gotten cancelled and that there wasn’t any issue with it still showing. I never was able to talk to anyone and was on the phone for 18ish minutes. I hung up and at the end of the month received a bill for trying to talk to them since it was an overseas call. Again I never spoke to anyone just was on hold the entire time. That flight still shows to this day four months later. About a month ago I was going back on to give information to a family member of when the flights were leaving and it logged me out and wouldn’t let me back in I had the email and password saved in my phone and it would not accept it finally a day later I was able to get in. Fast forward to today and I can not view any of the flights that I have booked and mysteriously I can’t find my confirmation emails which I marked as important. The only flight that I can still see is the one I cancelled. Long story short horrible app I regret ever booking with them and I can’t believe they have an over four star rating. DO NOT USE eDreams.
Terrible service and losing information
2023. 04. 07.

arwarren129

I downloaded the app and from day one it was an issue. I booked a flight and then wanted to change the date, I cancelled the original flight and booked another one. My old flight was still showing and I called just to make sure it had gotten cancelled and that there wasn’t any issue with it still showing. I never was able to talk to anyone and was on the phone for 18ish minutes. I hung up and at the end of the month received a bill for trying to talk to them since it was an overseas call. Again I never spoke to anyone just was on hold the entire time. That flight still shows to this day four months later. About a month ago I was going back on to give information to a family member of when the flights were leaving and it logged me out and wouldn’t let me back in I had the email and password saved in my phone and it would not accept it finally a day later I was able to get in. Fast forward to today and I can not view any of the flights that I have booked and mysteriously I can’t find my confirmation emails which I marked as important. The only flight that I can still see is the one I cancelled. Long story short horrible app I regret ever booking with them and I can’t believe they have an over four star rating. DO NOT USE eDreams.
Worst customer service
2022. 06. 30.

Mj
The lack of customer service I received from this company is extremely sad. It has been 6 months since I require a refund on my trip that was cancel. It is very disappointing to write this review because not only am I missing the money from this trip but we also wasn’t able to go on our vacation and now having the hassle of trying to get someone from this company to assist me is becoming very time consuming. Our vacation started in December just a four day weekend the airline cancel that vacation and we had to wait about 6 hours in the airport just to see if we were able to receive a refund but we were told that this company used a different credit card and the refund was going to be transferred to their credit card not me credit card. Now they’re trying to blame it on the airline saying that it’s taking the airline more than three months to issue a refund. But in the airport I will I was going to get my refund if it hadn’t been for them using a different credit card than the one I provided now I’m left paying interest rates on my credit card and this company doesn’t respond they have only sent me to ((Kris! I'm a chat robot)) One word of advice do not get this app do not purchase airline ticket from this company they do not care for their customers.
Worst customer service
2022. 06. 30.

Mj

The lack of customer service I received from this company is extremely sad. It has been 6 months since I require a refund on my trip that was cancel. It is very disappointing to write this review because not only am I missing the money from this trip but we also wasn’t able to go on our vacation and now having the hassle of trying to get someone from this company to assist me is becoming very time consuming. Our vacation started in December just a four day weekend the airline cancel that vacation and we had to wait about 6 hours in the airport just to see if we were able to receive a refund but we were told that this company used a different credit card and the refund was going to be transferred to their credit card not me credit card. Now they’re trying to blame it on the airline saying that it’s taking the airline more than three months to issue a refund. But in the airport I will I was going to get my refund if it hadn’t been for them using a different credit card than the one I provided now I’m left paying interest rates on my credit card and this company doesn’t respond they have only sent me to ((Kris! I'm a chat robot)) One word of advice do not get this app do not purchase airline ticket from this company they do not care for their customers.

We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.

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